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ordinal 526 could not be located

Posted on 2009-02-23
Medium Priority
Last Modified: 2013-12-08
After getting back in town my Outlook 2003 and IE7 both are not working right.  I think it may have something to do with the automatic updates.  

In Outlook, while trying to open an email states The ordinal 526 could not be located in the dynamic link library iertutil.dll. and then Cant open this item. The text formatting command is not available.  It may not be installed correctly.  Please install Outlook again.  I have reinstalled Outlook with no result.

IE7 will open but will not show the web page.  If you try to go to another site, it will say Page Found but the address bar stays on my home page.  I installed Firefox to get online and that works well.

I would assume the two problems are interconnected, but Im stuck.  Help.
Question by:cutalawn
  • 2
LVL 47

Accepted Solution

apache09 earned 2000 total points
ID: 23718036
Install the Windows Installer Celanup Utility

Once installed, open the application.
Use this Application to Uninstall Office 2003 and any other Microsoft Office Products.

Restart PC

Re-install Office 2003

LVL 47

Expert Comment

ID: 23718042
For troubleshooting purposes uninstall IE7 as well.

Once we get Office/Outlook working properly then can start to look at installing IE

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