Set mailbox quota on Exchange 2003, Outlook does not get new setting

Posted on 2009-02-23
Last Modified: 2012-05-06

Exchange 2003
Outlook 2003

I had to increase a users' quota because he ran out of space.  (don't even go there, i know, but this guy gets as much space as he needs)

Usually when I change the value, it instantly updates the Outlook client and he can send mail again.

This time it does not.  When trying to send a mail, it says he is over the limit, and it shows his old limit.

I should also say that I have to do this manually through ADSIEdit.msc because its above the 2GB limit that the GUI imposes.  I have done this a lot though, so this is not an issue, i just edit the 3 quota settings.  (mDBStorageQuota, mDBOverQuotaLimit, and mDBOverHardQuotaLimit)

The highest value is 2.8GB (2800000).

I have replicated all domain controllers in my domain just to be on the safe side.  Did not help.

Anyone have any ideas?
Question by:Vjz1
    LVL 58

    Accepted Solution

    How long ago did you make the change? I have seen Exchange take up to an hour to re-sync information about permissions and quotas from Active Directory.

    Restart the MSExchangeSA and MSExchangeIS services if you wish to speed the process up... although in doing so, you'll kick all users out of their mailboxes for a few seconds.


    Author Comment

    20 minutes ago.  usually it's right off, so i thought something else may be up.
    LVL 6

    Expert Comment

    Restart System attendant please.
    LVL 18

    Expert Comment

    Is the user in cached mode?

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