Setting up OOO for another user in Outlook

Posted on 2009-02-23
Medium Priority
Last Modified: 2012-05-06
Is there a way to setup an Out of Office message for another user withoug knowing their password and having to login as them to set? - Would like the ability to have users on the floor or a helpdesk task setup where an Out of Office message can be setup for users who call out sick or do NOT have OWA access
Question by:SHAX
LVL 58

Accepted Solution

tigermatt earned 500 total points
ID: 23714315

Outlook only allows you to enable OOO for your own account. You cannot enable it from Outlook for another mailbox which is added as an 'additional mailbox'.

The only routes around this would be to either:

*Grant the users requiring this privilege full access to the users' mailboxes. This has inherent security and privacy concerns and may be illegal. However, in doing so, the Help Desk admin would log in to OWA as themselves, then browse to the user's mailbox by appending /username/ to the OWA URL. They could then configure OOO there.

*Alternatively, the helpdesk admin would have to have the above privileges added, and then create a new Outlook profile and open Outlook, connecting to the other user's mailbox. They could then enable OOO there.


Author Closing Comment

ID: 31550232

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
This article describes how to import Lotus Notes Contacts into Outlook 2016, 2013, 2010 and 2007 etc. with a few manual steps. You can easily export and migrate Lotus Notes contacts into Microsoft Outlook without having to use any third party tools.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.
Suggested Courses

829 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question