Setting up OOO for another user in Outlook

Posted on 2009-02-23
Last Modified: 2012-05-06
Is there a way to setup an Out of Office message for another user withoug knowing their password and having to login as them to set? - Would like the ability to have users on the floor or a helpdesk task setup where an Out of Office message can be setup for users who call out sick or do NOT have OWA access
Question by:SHAX
    LVL 58

    Accepted Solution


    Outlook only allows you to enable OOO for your own account. You cannot enable it from Outlook for another mailbox which is added as an 'additional mailbox'.

    The only routes around this would be to either:

    *Grant the users requiring this privilege full access to the users' mailboxes. This has inherent security and privacy concerns and may be illegal. However, in doing so, the Help Desk admin would log in to OWA as themselves, then browse to the user's mailbox by appending /username/ to the OWA URL. They could then configure OOO there.

    *Alternatively, the helpdesk admin would have to have the above privileges added, and then create a new Outlook profile and open Outlook, connecting to the other user's mailbox. They could then enable OOO there.


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