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Charter-MikeFlag for Canada

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Can the messages referenced from the Properties windows of an Exchange 2007 mailbox be restored?

We have just deployed an Exchange 2007 server running on Windows Server 2003 Standard x64 Edition. We are "getting the bugs out" and one of the users has already misplaced their messages. We are using the cached setup for users but the client is not able to see any messages when using OWA or when they use Outlook 2003. The messages were there last week. This is a great lesson for me to not put anything live before a good DRP is in place.
When I go into the Exchange Management Console, right-click the user and select Proprties, there are 131 messages in this account taking up just over 4Mb of space. Is it possible to retrieve them from the server or client?
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tigermatt
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jacodalet

on the client side, the messages are kept on the server for 14days if deleted,
open outlook
go to the folder where the message was the last time you used or seen it.
select tools, and select recover deleted items
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Thanks very much! The posted answered gave me what I needed, plus I am able to let the users know the other variables to keep in mind on their end when deleting messages.
-Mike
Thanks, Matt and Jaco...
Both answers gave me the information I needed to resolve this issue and provide some extra details for the users to keep in mind on their end.
-Mike