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when I send emails with attachment in outlook express with attxxxxxx.htm

Posted on 2009-02-23
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when I send emails with attachments using outlook express in windows xp, the recipeient cannot open attachment and all he sees are att????, when he clicks the att file, it does not even open.  in my settings I selected plain text only and it is still not solving the problem.  If I send email with say 3 attachments, the person receiving will get 3 ermails and not one and with att.  as attachment.  
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Question by:etta8888
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by:war1
war1 earned 1000 total points
ID: 23715626
Hello etta8888,

Check if Outlook Express is blocking attachment. Go to Tools > Options > Security.  Uncheck block attachment. Click OK. Restart OE. Test.

Hope this helps!
war1
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by:etta8888
ID: 23716006
The block attachment has always been unticked but it is still sending out attachments as att000091.html  any other ideas. thanks
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by:war1
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ID: 23716914
Is your Outlook Express mail format Rich Text?  Change format to Plain Text.
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war1 earned 1000 total points
ID: 23716957
Try the solutions here:
http://www.experts-exchange.com/Software/Office_Productivity/Groupware/Outlook/Q_20695068.html

Clear your temp files.  

If no joy, this attxxx.htm attachment is the result of mail going through various servers.
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Author Comment

by:etta8888
ID: 23717414
I have 2 computers in network. Both computers are using outlook express 6.0 and both are Rich Text format.  I only have the att....htm problem with one computer.  I shouldnt have to change to text only and I dont think this is the solution as my other pc's outlook express is working perfectly.  Using the text only is not attractive and boring to see. Majority of users using outlook express have the RTF on as we get to see formats and easier to use than plain text.

Cleaned all files in my temp directory.   Deleted everything.  But there is these files called PERFLIB-PERFDATA70.DAT PERFLIB_PERFDATA154.DAT, PERFLIB_PERFDATA450.I cant delete them as it says that it is being used.  There is nothing open, all programs closed.  How do I know what program is running these files?

Is it safe to keep deleting the whole temp directory.  When is it safe to do this and when not.
thanks
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by:war1
war1 earned 1000 total points
ID: 23717430
Yes, you can delete your files in Temp directory if you restart your computer.
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Author Comment

by:etta8888
ID: 23762852
Please investigate. My problem of the email with att....htm is not yet resolved.  any other ideas. Done everything you ask me to except change to text instead of RTF in my email as all my other pcs are RTF and running perfect.
thanks
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