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why does the client not receive email notifications

Posted on 2009-02-23
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Last Modified: 2012-05-06
I am having an issue with a client's website and was wondering if you could help me with it.

the clients website is www.whimsicaltales.com

They have a catalog page through which they sell various items. There is an admin module which they have -
http://www.whimsicaltales.com/catalog/admin
User:  admin
Pass: whim613

The client says that all they get is a notification from paypal that they have received payment. However it doesn't send them the shipping information or what item(s) they have purchased.

Any help with this would be much appreciated
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Question by:Observer11
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DavidSingleton earned 1000 total points
ID: 23716265
You have to set up paypal to specifically redirect the customer back to a page on your server after a purchase if you wish to process something once they're done.  However, there might be something in paypal that you set up to send an email back to a customer with certain information, I'm not positive on that front though.
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by:Observer11
ID: 23716715
i see, but just to clarify incase.. it is us (my client) who owns the website and products who doesn't receive any sort of notification regarding which items the user has purchased or the address where to send it (even though it is entered into a form when the user is purchasing the item)
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