Laptop can't connect to domain: "Windows cannot connect to the domain, either because the domain controller is down or otherwise unavailable.."
Posted on 2009-02-23
A remote user left the company and sent me back her laptop. It absolutely will not login to the domain with any credentials. Returns error:
"Windows cannot connect to the domain, either because the domain controller is down or otherwise unavailable, or because your computer account was not found. Please try again later. If this message continues to appear, contact your system administrator for assistance."
I believe she installed SP3 recently, just an fyi. She never had issues logging into domain while in the office or when she was remote.
What I've done so far:
-Check for AD computer account - it was in fact not in AD although it was in DNS. I added the computer account to AD.
- Tried booting into safe mode - still will not login.
- Tried logging into the local computer workgroup.
I can't get into this machine!