Crystal Reports Licensing
Posted on 2009-02-23
Hope someone out there can help with a licensing question. We have a web application that was developed for us by a third party vendor. At the time the application was developed, the developers used Crystal Reports 9 to create reports that the application called and displayed via a viewer embedded within the application. This application has been happily running on our webserver for a number of years. We now have to move it.
The installation process for this application is very primitive and requires manual installation and configuration of a number of items in order to get it to work. One of these items is CR9. They have supplied a redistributable file (cr9netredist.msi) which I thought would work, but it is asking for a license key. What license key are they referring to? This is a redistributable that can be downloaded from the SAP/Business Objects site, if it requires a key what is its purpose? We purchased version 9 years ago and no one has any idea where a "key" may be located; do we have to buy another version of this software? Will the latest version even work with reports written in version 9? Any ideas/direction will help!