Email address changed and now email is not arriving in Exchange SBS 2003 mailbox
Posted on 2009-02-23
I have a SBS 2003 server where the email is hosted by an external provider. I use the POP3 connector to download the email every 15 minutes. The pc's are running windows XP Pro and Outlook 2003 and see their mail through exchange. The company name has changed so we have a new domain now.
The old account was email@example.com
The new account is now firstname.lastname@example.org
I updated the POP3 connector information and also her SMTp information listed under her user account. Incoming email to email@example.com is not showing up in her inbox. I have disabled the virus protection and SPAM filters on the new ISP based mailbox. I can see incoming test messages show up via the web based email client and then they'll disappear from the web based inbox when I force a mail check on the POP3 connector.
I am stumped. Where is the new email going? Do I need to restart the exchange services?