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outlook unsafe attachments error

I have a user whom sent an email an before doing so was warned that potentially harmful attachments were being sent.  They were stripped from her sent items and the recipients email as well.  The text in the outlook email read

outlook blocked access to the following potentially unsafe attachments package, package

I had her retrace hr steps and she used copy and paste commands to insert a .msg and .oft which we allow to send and on the retrace of her steps, it sent out.
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DLBIT
Asked:
DLBIT
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1 Solution
 
war1Commented:
Hello DLBIT,

Do you know what unsafe attachments were being sent out?  If your client is sending msg and oft attachments, they should go through.

Outlook security setting blocks certain types of attachments.  Check if extensions were added to Level1Remove and Level2Reome registry keys
http://www.slipstick.com/outlook/esecup/getexe.asp
or
Use TweakOL2003 to Dis/enable Attachment Security
http://www.freewarepub.org/freeware/TweakOL-2003.html
or
OutlookTools to unblock attachments
http://www.howto-outlook.com/products/outlooktools.htm

Hope this helps!
war1
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DLBITAuthor Commented:
that is the issue, the attachment was even removed from the senders sent items.  It only said package, package was removed.  Is it possible the copy paste command did something?
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war1Commented:
By copy and paste, do you mean paste the attachment to body of email?

Try to use the add attachment icon to insert the attachment.
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DLBITAuthor Commented:
yes, copy and paste an attachment to the body of the email.  She will not do that since it takes too long.  
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war1Commented:
DLBIT, has the user been successful in sending attachment by pasting to body of email?  This is not the recommended way to attach files to Microsoft Outlook.

If user was successful previously in sending out attachment in this manner, check the format.  If using Rich Text, change to HTML or Plain Text. If using HTML or Plain Text, change to Rich Text format.
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DLBITAuthor Commented:
She has.  As a matter of fact we recreate the steps and it worked the second time.  The first time he did get the warning before sending.  I am trying to figure what outlook attachment type would be categorized by

package, package

usually the pane gives you a little more detail of the attachment type stripped.
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war1Commented:
Does changing the format of email help determine what causes the warning?

The warning is for executable file types like exe and com, not msg and oft.
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DLBITAuthor Commented:
Can I change the format of the email now and see what she is trying to attach.  I guess I am trying to go back in time and see what she actually attached originally.
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DLBITAuthor Commented:
IT appears I will not be able to look back in time to see what the attachment was.  I opened her Level1 remove to more file extesions
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