?
Solved

Working driver for EPSON TM-U220PD printer?

Posted on 2009-02-23
14
Medium Priority
?
12,677 Views
Last Modified: 2012-06-22
I am looking for a working Windows XP driver for an EPSON TM-U220PD Point Of Sale Printer.

The details of the printer are:
Make: Epson
Model: TM-U220PD
Model #: M188D

In the device manager it shows up as EPSONTM-P2.01.
I have tried 2 or 3 of  the Advanced Printer Driver from the official EPSON website and none of these have worked. They have created a printer with the right name under Printers and Faxes but the EPSONTM-P2.01 still shows in the device manager with no driver installed.
0
Comment
Question by:Ricki83
  • 7
  • 6
14 Comments
 
LVL 8

Expert Comment

by:Perry_IDITC
ID: 23718500
Hi,

Typically Printers dont show up in the device manager. Are you able to print to the driver when using a driver from the Epson web site? Was the printer ever working or is this a new install?

If it was working at one point try uninstalling everything related to the printer, restart then install it again.

Cheers,
Perry
0
 

Author Comment

by:Ricki83
ID: 23718546
I am not able to print after installing the driver from the Epson website as it constantly says the printer is "not ready" and I believe this is because of the missing driver in the device manager. I have managed to print out a lot of gibberish text and symbols when installing an incorrect driver. This doesn't help though.

This printer is a new install on this computer and the previous computer that it was installed on doesn't exist anymore so I am unable to retrieve the drivers from that.
0
 
LVL 8

Expert Comment

by:Perry_IDITC
ID: 23718572
What interface are you using on the printer?
0
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

 

Author Comment

by:Ricki83
ID: 23718597
USB
0
 
LVL 8

Expert Comment

by:Perry_IDITC
ID: 23718643
OK, I was reading through the documentation for the drivers. Use the APO_405E.zip driver and forget the rest of them.
Uninstall and delete everything on your system that relates to this printer then restart.
Verify you have XP Service Pace 3 (install it if you don't, the driver requires SP3...weird huh?)
Run the APD_405E installer.
Hopfully this works.

BTW what security software are you running on this computer?

Cheers,
Perry
0
 

Author Comment

by:Ricki83
ID: 23718762
Hi,

I have tried using the APD_405E driver previously and by also following your instructions above. Unfortunately this does not make any difference.
I have Service Pack 3 installed.
I am using Norton Internet Security.

Ricki
0
 
LVL 8

Expert Comment

by:Perry_IDITC
ID: 23718781
Try uninstalling Norton Internet Security then reinstalling the epson driver.

Perry
0
 

Author Comment

by:Ricki83
ID: 23718857
I have tried installing the drivers with Norton disabled and I have now tried installing the drivers after removing Norton Internet Security and there is no difference.

The device manager is not recognising the drivers that are installed for this printer.

If anyone can find a link to the exact driver or driver .inf file  for EPSON TM-U220PD it would be much appreciated.
0
 
LVL 8

Expert Comment

by:Perry_IDITC
ID: 23718893
When you unzip the APD_405E and install it, it puts a file called TMUSB90.INF in C:\Program Files\EPSON\EPSON Advanced Printer Driver 4\TMUSB\TMUSBXP

Try that one or this path
C:\Program Files\EPSON\EPSON Advanced Printer Driver 4\Driver
0
 

Author Comment

by:Ricki83
ID: 23718897
I have also tried this and it is not working.
0
 
LVL 8

Assisted Solution

by:Perry_IDITC
Perry_IDITC earned 1200 total points
ID: 23718904
um... have you called tech support?
0
 

Author Comment

by:Ricki83
ID: 23718971
I have tried calling technical support but they are currently closed where I live so there are not of much help at the moment.
0
 
LVL 30

Assisted Solution

by:flubbster
flubbster earned 400 total points
ID: 23725091
Open your Printers folder and open Properties for the EPSON printer installed.
Select the Ports tab.
look through the list of available ports for "TMUSB".

If it is on the list, select it, click Apply and then do a print test.

If it is not in the list:

Open Start, Settings and Control Panels.Then open System.
Click on the tab labeled Hardware and then the button Device Manager.
Look for and delete/uninstall any and all listings for EPSON USB Controllers. It may be listed under the category of Other and/or Universal Serial Bus Controllers.
Turn the printer off and unplug the USB cable.
Reboot the computer.
Run the EPSON Advanced Printer driver install (../EPSON Advanced Printer Driver/Setup/Silentinst.exe).
Install the USB driver (it is second in the list of products).
Reboot your computer then plug in the USB cable then turn printer on.
Open your Printers folder and open Properties for the EPSON printer.
Select the Ports tab.
Look through the list of available ports for TMUSB.
Select it, click Apply and then do a print test.
0
 

Accepted Solution

by:
Ricki83 earned 0 total points
ID: 23728803
OK, the problem has been solved.
The problem was that I was using a paralel to usb cable from the epson printer. This does not work with these printers.
I need to purchase a new usb only interface for the printer and then it be working 100%.
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you have done a reformat of your hard drive and proceeded to do a successful Windows XP installation, you may notice that a choice between two operating systems when you start up the machine. Here is how to get rid of this: Click Start Clic…
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
Please read the paragraph below before following the instructions in the video — there are important caveats in the paragraph that I did not mention in the video. If your PaperPort 12 or PaperPort 14 is failing to start, or crashing, or hanging, …
Suggested Courses
Course of the Month14 days, 3 hours left to enroll

807 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question