Microsoft App-v 4.5 - Sequencing MYOB

Posted on 2009-02-23
Last Modified: 2012-05-06
We just started using Microsoft App-v 4.5 (Softgrid) on a Windows 2008 server.
The applications are streamed down to a Windows 2008 terminal server.
I'm now trying to sequence MYOB Premier v12.4.
Everything is working fine. I'm able to create the package, import it on the App-v server and distribute it to the client terminal server. I can launch MYOB on the terminal server, so far so good.

The problem starts when I try to use Customized forms. I've successfully copied all the existing customised forms in the Q:\MYOB\forms folder during the sequencing process.
All those files are visible on the Q drive after the sequencing (from the terminal server after the package is published), but when I try to select one from MYOB, there is nothing in the list.
MYOB seem to ignore all my customized forms and do not even display them.

Any help would be appreciated.

Question by:VigilantIT

    Author Comment

    After more testing, I realised that I can access those reports (via MYOB) if I logon as domain admin on the terminal server.
    This would indicate that MYOB requires read/write access to the "forms" folder, but since a normal user only has read access to the Q drive, this fails.


    If this is the case, I should only have to change the permission to the Q drive to allow users read/write.



    Accepted Solution

    Problem fixed.

    For those with the same issue, here is the solution:
    MYOB requires indeed read/write permission on it's own folder (where the product is installed).
    One of the new features within softgrid 4.5 is the "Security Descriptors" which, next to other things, enforce "read only" permissions for the users to the application folder.
    This feature is part of the sequencing and is enabled by default.

    To disable it (and therefor allow users read/write permissions), untick the "enforce security descriptors" when saving the package at the end of the sequencing procedure (Deployment Tab).

    After this is done, MYOB will have read/write access and will be happy to give you access to the customised forms!

    This of course applies to all other applications out there who requires more than just "read" permissions.

    Hope this will help someone out who has spend hours and hours trying to make MYOB work with App-v!


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