Crm 4 Client for Outlook causing outlook to crash
Posted on 2009-02-24
We have recently installed Microsoft Dynamics CRM 4 on our Dedicated CRM server (2003) (non dc)
Everything seems to work ok - but I am having a problem with my machine which runs Vista Business and Office 2007 .
Outlook will shut down with no warning before it is fully loaded. I presume that this is the point when the CRM Client for Outlook starts.
It was doing it yesterday and I did a full Windows Update (31 Updates) and straight after that it seemed to load up fine this time - but outlook did hang after a while.
Checking the error logs - I found this:
.NET Runtime version 2.0.50727.3074 - Fatal Execution Engine Error (6B915FC0) (80131506)
an earlier version .NET Runtime version 2.0.50727.3074 - Fatal Execution Engine Error (6D5C5FC0) (80131506) (seems to point to a different memory block)
They both seem to suggest that .NET framework is either missing or corrupt or something?
I did try to install Net Framework 2.0 - but on doing do was told that "the product is already installed as part of the operating system"
So does this mean it is corrupt ? And if so what does anyone suggest to do from this point?
Additionally, If I remove the Client for Outlook - Outlook will start ok. If I also remove the configuration data - it will start ok as well.
When I run the Configuration Wizard - all the correct green ticks are there as well with no errors or warnings.
So the problem seems to be at the connection to the server status maybe.....?