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Sytem Manager Tracking Service what is the last entry for ?

Hi Guys,
I've been trying to track some emails that have been delayed to an external contact but no NDR's had been recieved by the senders. I've checked on System Manager and gone into the Message Tracking, put the recipient contact in and then selected a few emails to take a look at and they all show up as:-
SMTP: Message Submitted to Advanced Queuing
SMTP: Started Message Submission to Advanced Queuing
SMTP: Message Submitted to Categorizer
SMTP: Message Categorized and Queued for Routing
SMTP: Message Routed and Queued for Remote Delivery
SMTP: Started Outbound Transfer of Message
Message transferred to rlmh02.sw1.contact.secure-ops.net through SMTP
Can anyone explain the last entry for me (rlmh02...) ?
i.e is this the next hop outside of the org or the destination server or the SmartHost server etc (BT by the way)


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1 Solution
rlmh02.sw1.contact.secure-ops.net  is the name of the next hop to whom the email was transfered. It may be within your own organization or out side your organization depending on your setup. If this server name does not look familiar to you or is not from your organization this may be a server name of recipient of email.

NetexpertsAuthor Commented:
I've just found a webpage as below:-
Which says on it:
Received: from relay.nhs.uk (rlmta05.swi.contact.secure-ops.net [])
      by rlavas15.swi.contact.secure-ops.net (MOS 3.8.3-GA)
      with ESMTP id CWG98971;
      Wed, 21 Jan 2009 15:55:03 GMT
Received: from mail-hurdle
      by relay-inbound-5 with esmtp (Relay-Software 4.52)
      id 1LPfPy-0007Rp-Iz
      for xxxx.xxxx@xxxxxxxx.xxx.xx; Wed, 21 Jan 2009 15:55:02 +0000
Received: from sandwich.ukcod.org.uk (sandwich.ukcod.org.uk [])
      by rlmh10.swi.contact.secure-ops.net (MOS 3.8.3-GA)

Does this look like it's an NHS mail server as the destination was to them anyway ?

Correct. I am not sure what NHS is but many companies do use third party messaging hygine vendors for security purposes. for more information on it you may want to run nslookup and check where the MX record for recipient domain points to. Mostly that should be pointing to NHS servers.

NetexpertsAuthor Commented:
Many Thanks
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