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How can i solve Generic Host Process for win 32 Services

Hello Experts
Herewith file attached Please check and give me suggestion how can i solve this error and why this error displaying.
its hanging my system. and this errroes only coming when i am using internet.

Thanks
Gener-err.doc
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ssnow0016
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what where you doing when this error came up?
if it is just when using internet explorer try to reload internet explorer or upgrade to ie7
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Crystalsoft

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Sorry i tried IE 7,  same thing,
any other suggection Please ?
 
did you try the hotfix in my link ?
No i didn't,
I have windows xp sp 2, so which one must i download ?
for windows xp there is a two link one is for 32 bit version, second is 64 bit version, how am i know which versio i have to install. ?
Thanks
Crystalsoft
 
right click my computer icon choose propeties.
under system description if stated x64 edition then download this :

http://www.microsoft.com/downloads/details.aspx?FamilyId=6D111D8D-5649-4BAD-BEA8-3BDB92F3732B&displaylang=en

if nothing is stated about the above download this(32 bit)

http://www.microsoft.com/downloads/details.aspx?displaylang=he&FamilyID=a87b44b9-7a6a-49b6-bd89-afad4e049c48
there is nothing is stated about the (32 bit)

http://www.microsoft.com/downloads/details.aspx?displaylang=he&FamilyID=a87b44b9-7a6a-49b6-bd89-afad4e049c48
above link is not in english please send me above link in english.
Thanks
 
i tried hotfix, same thing

Not solved,

Still i am getting generic host process error.

Crystalsoft
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