Outlook data file not closed properly

Posted on 2009-02-24
Last Modified: 2012-06-21
Hi All

I am running Outlook 2007 on an XP laptop. Backend is Exchange 2003.

It is a new build and I copied my PST from my old laptop and imported into Outlook on this laptop.

But - I have a problem. When I need to shut down the computer, Outlook seems to close properly.

However, everytime I re-start the computer and open Outlook, I get a message saying that the a Data File did not close properly and a data check needs to take place.

Any ideas on how to troubleshoot this?
Question by:kam_uk
    LVL 4

    Expert Comment

    I would start off by using the scanost and scanpst files which are located in the office 2007 program directory to manually scan the offending OST profile file.

    Do you use offline cache mode for Outlook?
    LVL 1

    Accepted Solution

    This is a pretty common issue actually. Try before shutting down your computer or rebooting it to close outlook and wait about a minute. although outlook appears to be closed it is still compressing files in the background and will cause the error upon reopening outlook. Give that a try and see if it helps.
    LVL 3

    Author Comment

    Thanks guys - I will give both methods a try.

    Yep, I use Offline Cached mode - would this make a difference?

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