Exchange 2003 multiple SMTP addresses

Posted on 2009-02-24
Last Modified: 2012-05-06
We have an Exchange 2003 environment with 150 odd users.
I have an issue with people that have multiple SMTP address and rules.

User 1 has left the company - is their email address.  User 2 is receiving User 1's emails by way of adding to User 2's SMTP address list in AD.  Now User 2 wants any emails received by User 1 to got a folder by way of a rule.  However when user 2 receives emails addressed to the email TO: field has User 2 in it.

Any ideas please experts?

Question by:brandaddition
    LVL 6

    Expert Comment

    As a workaround I would create a distribution group with User1's email address and then add User2 to that distribution group. The email that gets delivered to User2 will appear to come from User1's email address and you can create a rule based on User1's address to place the email where you like.

    Best way is to create a new OU in AD called something like Redundant Email Users and place all the distribution groups in there. Then remember to check it every now and then and remove any that become obsolete over time as people start using other email addresses.
    LVL 15

    Expert Comment

    what you could have done was this

    leave User1's original mailbox alone and give user2 access and "send as" rights to it

    then map that mailbox into User1's folder list within outlook

    this grants User2 full visibility of the inbound email sent o User1 without the pesky "Sent To:" field having the wrong information

    LVL 8

    Accepted Solution

    You can still use a rule, just apply the rule named 'with the following text in the recipients address' or something like that. Your exchange server modifies the mail so it looks like it's sent to you, but in the headers the other e-mail address is still visible. Giv it a try ;)


    Author Comment

    Thanks will try.
    LVL 15

    Expert Comment

    you'd probably want to have the rule deliver the inbound email to a seperate folder as well - it'd make it far easier for User2 to determine which email were sent to him, and which were sent to User1
    LVL 9

    Expert Comment

    Google for WhichAddress utility.


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