Link to home
Start Free TrialLog in
Avatar of brandaddition
brandaddition

asked on

Exchange 2003 multiple SMTP addresses

We have an Exchange 2003 environment with 150 odd users.
I have an issue with people that have multiple SMTP address and rules.

User 1 has left the company - user01@company.com is their email address.  User 2 is receiving User 1's emails by way of adding user01@company.com to User 2's SMTP address list in AD.  Now User 2 wants any emails received by User 1 to got a folder by way of a rule.  However when user 2 receives emails addressed to User01@company.com the email TO: field has User 2 in it.

Any ideas please experts?

Thanks
Avatar of JJClements
JJClements
Flag of United Kingdom of Great Britain and Northern Ireland image

As a workaround I would create a distribution group with User1's email address and then add User2 to that distribution group. The email that gets delivered to User2 will appear to come from User1's email address and you can create a rule based on User1's address to place the email where you like.

Best way is to create a new OU in AD called something like Redundant Email Users and place all the distribution groups in there. Then remember to check it every now and then and remove any that become obsolete over time as people start using other email addresses.
what you could have done was this

leave User1's original mailbox alone and give user2 access and "send as" rights to it

then map that mailbox into User1's folder list within outlook

this grants User2 full visibility of the inbound email sent o User1 without the pesky "Sent To:" field having the wrong information

-=A=-
ASKER CERTIFIED SOLUTION
Avatar of EvilKnievel
EvilKnievel
Flag of Netherlands image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of brandaddition
brandaddition

ASKER

Thanks will try.
you'd probably want to have the rule deliver the inbound email to a seperate folder as well - it'd make it far easier for User2 to determine which email were sent to him, and which were sent to User1
Google for WhichAddress utility.

Regards,
Victor