We are using a VDI thin client with ESX servers. When accessing remote desktop sessions, a USB removable drive is redirected from the local machine to the session. This drive does not appear under "Devices with Removable storage" as it does with a regular client, but instead appears under "Other", much like a PDA or scanner would. This client is accessed by the public, so we have a stringent group policy which prevents access to any other drive. As such, the USB drive is needed for any user to save documents. When an administrator is logged in, the device is accessible. When the user is logged in, the device is visible, but not accessible. There is no error, the device just does not open. The device appears a mapped drive. I am sure this is an issue of permissions, yet I have no idea where to apply permissions. Please help.