WSUS 3.1 not showing updates on the server

Posted on 2009-02-24
Medium Priority
Last Modified: 2012-05-06

I get an email to say 'new security/critical' updates have been syncronised to the server but, they are not showing?? 'All updates' has had the last 7 updates in there for the past 3 weeks??? The only thing that I changed was to give the server its own group policy as it was sitting in the same group as staff group policy. But I have configured windows updates for the server group policy to download and notify.

The servers seem to be getting the updates as they prompt me to download, but all the clients have not had windows updates in weeks?

3-4 weeks back it seemed to be working fine.
Question by:Mandev23
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LVL 21

Expert Comment

ID: 23731664
Do the computers and the servers appear in the computer list on the wsus server?
Please check if the group policy with the wsus setting is applied on the clients using the "Resultant Set of Policy" (RSoP) console in the group policy management console. (http://technet.microsoft.com/en-us/library/cc728378.aspx)
Are there any erros on the wsus server and the client that are related to windows updates?


Author Comment

ID: 23731716
what i did do was untick 'automatically approve critical updates for clients' in the options of wsus, this morning it showed the updates in all updates in wsus. ?
so i approve them 1 by one, now hopefully they should install on the client pc's at 10am today, without a reboot.
hopefully this should now work?

Author Comment

ID: 23769429

the only computers appearing in the wsus list are the servers. the problem is i think the GPO is not changing the setting on the remote computers e.g. i changed the download updates time to something like thur 10am so they could establish a link with the server, at which point i think they will appear in wsus?? however, the times are not rolling out to the client computers, there stuck on something like mon 03.00am for some reason, i will have to manually change the times, then see how this goes? what do you think? am i right?

the server policy updates no problem and is currently set to sync with microsoft everyday, but download the updates every sunday 7pm..
LVL 21

Accepted Solution

JBlond earned 2000 total points
ID: 23772281
Good morning,
have you tried the RSoP-console to determine if the windows update settings you made should be applied on the clients? The windows update setting are machine based, so simply run the RSoP-Wizard and specify a client computer that should get its updates from the WSUS server but does not appear there, you don't have to select a user there.
Besides that you don't have to wait for the automatic update search schedule. Run "wuauclt /detectnow" at a command prompt and the computer will search for updates immediately.
Another thing you can try if you're not familiar with group policy troubleshooting...
  1. Export the (working) windows update setting from one of the servers
    1. Start regedit
    2. Navigate to "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\windows\WindowsUpdate"
    3. Right-click on the WindowsUpdate-"folder" and choose export and save the reg-file on a file share that you can access from the client computer.
  2. On the client computer
    1. doubleclick on the reg-file to import the settings.
    2. Restart the "automativ updates" service or simply restart the computer.
    3. Run "wuauclt /detectnow" at a command prompt
    4. the client computer should appear now on the WSUS server.
 This is only for testing. The settings from the server might contain settings that are server specific like WSUS target groups etc.
Hope that helps.

Author Comment

ID: 24307264
Sorry for the late reply, i will try the above tommorrow. I still have an issue where clients are not showing in my WSUS server console. on the client machines i have restarted the 'wuauserv?' service, but the console seems to only detect certain pc's. At the moment i have around 13 pc's showing in the console, out of a possible 40..

maybe i could try your suggestion above, export the key and import it in the client?

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