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PROBLEM WITH GETTING BACK INTO USER'S EMAIL

Hi,

Recently we had some terminations at our company and I of course disabled the specific users in ADUC.  Later, it was determined to re-enable those accounts for purposes of obtaining the emails still being sent in.  Unfortuanately, while I am able to renable the users and gain domain access, when it comes to Outlook, the user always fails.  Looking in the event log, i have seen the following:

Disabled user /o=First Organization/ou=first administrative group/cn=Recipients/cn=Sandra does not have a master account SID. Please use Active Directory MMC to set an active account as this user's master account.


In addition i have seen this error as well:

Logon Failure on database "First Storage Group\Mailbox Store (server name)" - Windows 2000 account NT AUTHORITY\SYSTEM; mailbox /o=First Organization/ou=first administrative group/cn=Recipients/cn=Sandra.
Error: -2147221231

I have gone into the permissions and applied the various allowances for SELF as I have seen in other potential solutions but still have not resolved the issue.  We are running a SBS 2003 server.

Please help!!!

Thanks
0
PCMODEMTCG
Asked:
PCMODEMTCG
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1 Solution
 
andeporterCommented:
Did you disable the accounts, or delete them?
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PCMODEMTCGAuthor Commented:
I only disabled the accounts - Never deleted.

0
 
PCMODEMTCGAuthor Commented:
we solved this -thanks for the response.
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