Screen resolution changes from 1024x768 to 800x600
Posted on 2009-02-24
I am rolling out a new Dell Optiplex 760 desktop to our estate. The OS is a preloaded WinXP image that has been created for a Dell Optiplex 755 and 760 series pc. Over a thousand 755 pc's have been rolled out with no issues. We have started deploying the 760's to an area of our estate and are finding the screen resolution randomly and intermittently changes from 1024x768 to 800x600. We have a number of different models of crt and tft's and all are experiencing the issue. We have been informed that there is a new Intel chipset and video driver for the 760 pc, but after applying the updated drivers the screen is still changing randomly to 800x600, the user can change the settings back but the problem persists. Has anybody seen or heard of this problem?