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whitehornet

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Office Communications Server 2007 services won't start

I think I have been starring at my screen for too long so I'm hoping another pair of eyes on this error will help...  I am unable to start all OCS services.   The server is Windows 2003 sp2 running only OCS and Sharepoint.  SQL server is on different server.  A caveat is that there is an old LCS 2005 server on my BDC that was installed by the person before me.  He had set all the users accounts to sip:username@domain.com.  I moved them to the new pool in ocs 2007.  Everything was working immediately after install but now, I can't start any of the services for OCS.  Error code(s) below.  Thanks in Advance...
vent Type:	Error
Event Source:	OCS Server
Event Category:	(1000)
Event ID:	12326
Date:		2/24/2009
Time:		8:20:08 AM
User:		N/A
Computer:	
Description:
Failed starting the protocol stack. The service has to stop
 
Error code is:0xC3EA5008 (Server could not find the Active Directory objects associated with it.
 
Cause: This could happen if the server was newly activated and the created Active Directory objects haven't replicated or if permissions to the service account have been altered.
Resolution:
Make sure that replication is complete and the account the service is running under has proper privileges and that connection to Active Directory (or SQL back-end) is functional.).
Cause: Check the previous entries in the event log for the failure reason.
 
 
 
UPDATE:
 
I am also getting this error:
 
Event Type:	Error
Event Source:	OCS IM MCU
Event Category:	(1019)
Event ID:	33005
Date:		2/24/2009
Time:		9:11:33 AM
User:		N/A
Computer:	NBSVARONIS01
Description:
Office Communications Server IM MCU Service could not be started.
 
Message: No corresponding MSFT_SIPMCUSetting for service DN 'CN=LS IM MCU,CN=Microsoft,CN=NBSVARONIS01,OU=Internal,OU=Servers,OU=Computers,OU=NBS,DC=nbsgov,DC=nbs'.
Stack:    at Microsoft.Rtc.Internal.Wmi.WmiConsumer.get_Msft_SipMcuSetting()
   at Microsoft.Rtc.Internal.Wmi.WmiConsumer.get_Msft_SipMcuFactorySetting()
   at Microsoft.Rtc.Internal.Wmi.WmiConsumer.get_PoolDn()
   at Microsoft.LiveServer.ImMcu.Config.ReadPoolConfig()
   at Microsoft.LiveServer.ImMcu.Config.InitializeWmiConsumer()
   at Microsoft.LiveServer.ImMcu.Config..ctor()
   at Microsoft.LiveServer.ImMcu.ConferenceManager..ctor()
   at Microsoft.LiveServer.ImMcu.ImMcuService.CreateConferenceManager()
   at Microsoft.Rtc.Server.McuInfrastructure.RetryLogicHandler`1.ExecuteMethod(RetryableMethodDelegate retryableMethod, TimeSpan retryPeriod, TimeSpan maxDuration)
   at Microsoft.LiveServer.ImMcu.ImMcuService.OnStart(String[] args)
 
Cause: Startup errors.
Resolution:
Check the events prior to this to resolve the service startup issue.
 
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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gaanthony
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Deactivate all the OCS Server Roles through the OC MMC starting with Web Conferencing.
Rerun the OCS Setup Wizard and do the Activation again.
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whitehornet

ASKER

Ok, thanks, I'll give it a try now...
Thanks, that worked...

I'm not sure if I can ask a follow up question as I'm new to EE but everything is working great except two features.  Conferencing and Exchange.  

The conference error I get is this:

The conferencing service did not respond. Wait and then try again. If you still cannot connect, contact your system administrator with this information. (ID: 3098)

It also says it can't find the exchange server but I'm working on that now.  Thanks again for your help.

James

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gaanthony
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took a little longer than I thought but the solution was on track.