VMWare Server Caused acpitabl.dat Error?

Posted on 2009-02-24
Medium Priority
Last Modified: 2013-11-29
Last night I installed VMWare Server on my new Dell Precision T3400. When I came in this morning the login screen was up. The computer hung after I entered the password. I had to give it a hard boot. When I try to boot in safe mode it hangs at acpitable.dat. The computer worked perfectly fine before the installation so I am assuming VMWare is the cause.

Dell Precision T3400
Intel Q9300, 2.5GHz
nVidia, Quadro FX 570
500 GB SATA... 2 drives configured in RAID 1
ICH9R Chipset

XP 64, SP2... all current updates applied

BIOS Version = A08
SATA Operation = RAID On
Virtualization = On (this was set to off, I turned it on to troubleshoot this issue)

Troubleshooting steps taken...

1. Last known good configuration... doesn't work.
2. I tried to boot from CD in order to try a repair of the OS. But it gets stuck at "Examining 476930 MB Disk 0 at Id 0 on bus 0 on iastor...".
3. Enabled Virtualization in the BIOS
4. Unplugged one of the hard drives.

I am all out of ideas at this point.
Question by:partypants
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LVL 32

Expert Comment

ID: 23723963
I found this fix in a VMware forum http://communities.vmware.com/message/413153;jsessionid=D3DFA97F77273A67A0F95711FB6273C5

rename update.sys in %windir%\system32\drivers, the server finally boot.
 Copy the  file update.sys from RTM cd.


Author Comment

ID: 23725658
Well, I would love to get into a command prompt to try that operation but I gets stuck here...

"Examining 476930 MB Disk 0 at Id 0 on bus 0 on iastor...".

In other words...

1. I boot from the Dell XP64 CD
2. I press "R" for recovery console
3. It gets stuck at "Examining 476930 MB Disk 0 at Id 0 on bus 0 on iastor..."

It's almost like the RAID 1 array is malfunctioning.
LVL 32

Accepted Solution

nappy_d earned 1500 total points
ID: 23725706
Do you have a raid controller in your machine?  If so, if looks like you may have to load the 3rd party raid driver for your drive...

Author Comment

ID: 23725752
This Dell machine comes with the ICH9R Chipset, which includes an integrated 6 port controller.

The Dell XP 64 CD includes the necessary drivers, but I will try loading the drivers from a floppy anyway. I'll let you know if that works....

Author Comment

ID: 23726153
I used the drivers from the floppy when booting from the CD. This allowed me to get to a command prompt, but I still couldn't even get a directory listing!.It gave me an error.

Then I shutdown the PC. Then I physically plugged the drives into different SATA ports on the motherboard. The computer was then able to boot into Windows.

Then I replugged them back into the original ports, and it's still working.

Odd thing is that the intel matrix storage manager isn't loading at startup. Weird.

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