VMWare Server Caused acpitabl.dat Error?

Posted on 2009-02-24
Last Modified: 2013-11-29
Last night I installed VMWare Server on my new Dell Precision T3400. When I came in this morning the login screen was up. The computer hung after I entered the password. I had to give it a hard boot. When I try to boot in safe mode it hangs at acpitable.dat. The computer worked perfectly fine before the installation so I am assuming VMWare is the cause.

Dell Precision T3400
Intel Q9300, 2.5GHz
nVidia, Quadro FX 570
500 GB SATA... 2 drives configured in RAID 1
ICH9R Chipset

XP 64, SP2... all current updates applied

BIOS Version = A08
SATA Operation = RAID On
Virtualization = On (this was set to off, I turned it on to troubleshoot this issue)

Troubleshooting steps taken...

1. Last known good configuration... doesn't work.
2. I tried to boot from CD in order to try a repair of the OS. But it gets stuck at "Examining 476930 MB Disk 0 at Id 0 on bus 0 on iastor...".
3. Enabled Virtualization in the BIOS
4. Unplugged one of the hard drives.

I am all out of ideas at this point.
Question by:partypants
    LVL 32

    Expert Comment

    I found this fix in a VMware forum;jsessionid=D3DFA97F77273A67A0F95711FB6273C5

    rename update.sys in %windir%\system32\drivers, the server finally boot.
     Copy the  file update.sys from RTM cd.


    Author Comment

    Well, I would love to get into a command prompt to try that operation but I gets stuck here...

    "Examining 476930 MB Disk 0 at Id 0 on bus 0 on iastor...".

    In other words...

    1. I boot from the Dell XP64 CD
    2. I press "R" for recovery console
    3. It gets stuck at "Examining 476930 MB Disk 0 at Id 0 on bus 0 on iastor..."

    It's almost like the RAID 1 array is malfunctioning.
    LVL 32

    Accepted Solution

    Do you have a raid controller in your machine?  If so, if looks like you may have to load the 3rd party raid driver for your drive...

    Author Comment

    This Dell machine comes with the ICH9R Chipset, which includes an integrated 6 port controller.

    The Dell XP 64 CD includes the necessary drivers, but I will try loading the drivers from a floppy anyway. I'll let you know if that works....

    Author Comment

    I used the drivers from the floppy when booting from the CD. This allowed me to get to a command prompt, but I still couldn't even get a directory listing!.It gave me an error.

    Then I shutdown the PC. Then I physically plugged the drives into different SATA ports on the motherboard. The computer was then able to boot into Windows.

    Then I replugged them back into the original ports, and it's still working.

    Odd thing is that the intel matrix storage manager isn't loading at startup. Weird.

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