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Citrix web certificate

Posted on 2009-02-24
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Last Modified: 2012-06-27
Recently our certificate for our citrix web portal expired and we replaced it with a new one on the IIS but we still get a message when trying to connect.

Cannot connect to the Citrix XenApp server.
SSL error 61: You have not chosen to trust "thawte premium server ca", the issuer of the server's security certificate.

Does something need to be applied to the Citrix Server?
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Question by:elratanegra
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Assisted Solution

by:KrAzY
KrAzY earned 80 total points
ID: 23730751
Just a guess... do the clients live behind a proxy and could that proxy be blocking access to that certificates CRL list?
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Author Comment

by:elratanegra
ID: 23735258
no proxy, they connect through a cisco asa device.

they get to the nfuse site just fine and the certificate shows up correctly. it is when you click on one of the applications to launch they get this error.

i noticed that from home I was getting a different error message than at work. I got an SSL 70 error which stated the certificate was out of date but its not. I just renewed it which cause this problem.

is there something that needs to be done on the citrix side?
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Author Comment

by:elratanegra
ID: 23735326
attached is a print screen of the error message i get
citrix-ssl-error-61.doc
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Nothing ever in the clear!

This technical paper will help you implement VMware’s VM encryption as well as implement Veeam encryption which together will achieve the nothing ever in the clear goal. If a bad guy steals VMs, backups or traffic they get nothing.

 

Author Comment

by:elratanegra
ID: 23737614
I now noticed this message I get after logging into the nfuse site where the cert was installed.

"Your applications have not been reconnected. Your farms do not support workspace control or do not trust the server. "
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Accepted Solution

by:
elratanegra earned 0 total points
ID: 23738107
well i figured it out.

i'm no citrix admin for sure so I found this citrix gateway also needed to have the cert applied.

"no points for you!"
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Expert Comment

by:adonoso
ID: 24203922
Thank you Ratanegra.
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