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Unable to connect to computer through RWW (SBS 2003) with a Vista machine.

I have a client is able to access the RWW portal (albiet pretty slow loading), but once she tries to connect to her desktop ANY machine at the office, it fails with a "VBScript: Remote Desktop Disconnected.  The client could not connect to the remote computer."

This is a Vista Home Basic laptop with all patches applied.  The SBS has a new SSL certificate by GoDaddy, could that be the problem?  That maybe the old key should be removed or something?

Also, in the system log, there is an Error from Source: Microsoft-Windows-HttpEvent  and the Descriptions says:  Unable to initialize the security package Kerberos for server side authentication.  The data field contains the error number.

Finally, when in the Manage Add-on's in IE7, there is no Microsoft Terminal Services (redist) or anything like that.  I have "reset" Internet Explorer through Options, Advanced, Reset...

Any help would be much appreciated.

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8/22/2022 - Mon