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Hello ali_0708,<br />
<br />
try other drivers:<br />
PS drivers, PCL5 and PCL6<br />
<br />
Regards,<br />
<br />
suppsaws
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thanks for the quick reply - unfortunately the Laserjet 1020 driver doesnt give the option to use PCL5/6/PS/RPCS etc..<br />
<br />
<br />
I have however just unticked &quot;allow this service to interact with the desktop&quot; under the print spooler service on the server and it seems to be working.<br />
<br />

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euhm, we were in progress of solving this question, why are you asking to close it?<br />
just monitor it and leave the question open, if the problem is resolved give points, if it isn't we continue the work.
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as far as I can tell the driver has many reported issues both on EE and HP.com forums. &nbsp;<br />
<br />
I believe the problem to be solved now, but I will leave the question open in the meantime and come back to you if the problem re-occurrs, although I dont believe asking to close the question originally was inappropriate.<br />
<br />
many thanks for your assistance it is greatly appreciated!<br />

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ali_0708,<br />
<br />
and actually it's better just to use network printers, and not to connect them directly to the SBS using usb.<br />
if they are installed correctly onto the SBS (drivers only, not the whole software) they will be added to the users printers when they logon.<br />
<br />
suppsaws
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<div>
thanks for the assistance suppsaws and dansdaduk - the solution I mentioned above seems to be working in this instance!<br />
<br />
I will split the points although I feel DansdadUK gave a clearer picture as to why it wasnt working - I also agree with you suppsaws that a USB printer connected directly to the server isnt the best idea but it's not my installation I'm just helping out and it's not always an option to tell someone to spend money they feel they have already spent!
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<div class="content wysiwyg-content">
good morning,<br />
<br />
having some ongoing trouble with a hp laserjet 1020 at the moment.<br />
<br />
setup is SBS2003 server, 2x HP printers one USB one ethernet, with the usb one plugged directly into the server (Laserjet 1020). &nbsp;workstations are Acers with Vista business and otherwise work perfectly.<br />
<br />
Symptoms:<br />
the HP plugged in via ethernet works perfectly from all workstations. &nbsp;The USB Laserjet 1020 works from most - however when one of the workstations prints to the USB laserjet 1020 it jams in the queue and to clear it we must log onto the server and restart the print spooler.<br />
<br />
If the printer is disconnected from the server and shared from one of the other workstations it works great<br />
<br />
I've also completely removed the printer from the server and reinstalled it with the latest software.<br />
<br />
Due to another problem we had to reinstall Vista business on said workstation and hoped it would clear the problem - however it persists.<br />

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</div>


good morning,

having some ongoing trouble with a hp laserjet 1020 at the moment.

setup is SBS2003 server, 2x HP printers one USB one ethernet, with the usb one plugged directly into the server (Laserjet 1020).  workstations are Acers with Vista business and otherwise work perfectly.

Symptoms:
the HP plugged in via ethernet works perfectly from all workstations.  The USB Laserjet 1020 works from most - however when one of the workstations prints to the USB laserjet 1020 it jams in the queue and to clear it we must log onto the server and restart the print spooler.

If the printer is disconnected from the server and shared from one of the other workstations it works great

I've also completely removed the printer from the server and reinstalled it with the latest software.

Due to another problem we had to reinstall Vista business on said workstation and hoped it would clear the problem - however it persists.


HP Laserjet 1020 printing errors on SBS 2003 server

A printer is a peripheral which makes a persistent human readable representation of graphics or text on paper or similar physical media. Traditional printers are being used more for special purposes, like printing photographs or artwork, and are no longer a must-have peripheral; 3D printing has become an area of intense interest, allowing the creation of physical objects. An image scanner is a device that optically scans images, printed text, handwriting, or an object, and converts it to a digital image. Hand-held scanners, where the device is moved by hand, have evolved from text scanning "wands" to 3D scanners used for industrial design, reverse engineering, test and measurement, orthotics, gaming and other applications.

Printers and Scanners

Small Business Server (SBS) is a line of server operating systems targeted at small businesses by bundling the operating system with a number of other Microsoft products that would normally need to be purchased or licensed separately. The most notable inclusions are Exchange, SQL Server, SharePoint and ISA/TMG (Microsoft's firewall and proxy server).