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Cannot save form info in Adobe Acrobat 9

Hi, I have a user that is using adobe acro 9 reader. When he opens a PDF HE's getting this message. 'You cannnot save a completed copy of this form on your computer. If you would like a copy for your records please fill it out and print it.'
When user clicks on the 'don't show again' the warning message goes away. Then when user opens another pdf file this message shows up again, how do I get rid of this message from reappearing?
Microsoft AccessPage Layout SoftwareSoftware

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8/22/2022 - Mon