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HelpDeskGrunt
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Random server restarts W2k3

We have a Windows 2003 Terminal server that is experiencing random restart issues.

Restarts  and stop errors are as follows
2/13 - 3:27 pm - 0x0000008e (0xe0000017, 0xbfa38295, 0xf415e168, 0x00000000).
2/17 - 4:34 pm - 0x0000008e (0xe0000017, 0xbfa38295, 0xb9775054, 0x00000000).
2/24 - 10:26 AM 0x0000008e (0xe0000017, 0xbfa38295, 0xa9bc0f0c, 0x00000000).
2/24 - 2:05 pm 0x0000008e (0xe0000017, 0xbfa38295, 0xf43fffac, 0x00000000)
2/25 - 10:52 am 0x0000008e (0xe0000017, 0xbfa38295, 0xf41bdc98, 0x00000000)

Mini-dump files were unable to be created for each restart.  This is not a PHYSICAL server, it's a virtual server.  All the other virtual servers on this host have not experienced any stop errors.

The only difference with this server is Office 2007 and electronic signature software is installed.  Office and Windows updates are current and up to date.

There are no errors in the event log prior to these restarts.  Any help would be greatly appreciated.
Windows Server 2003Microsoft Office

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HelpDeskGrunt

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
ChiefIT

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HelpDeskGrunt

ASKER
It was Symantec anti-virus causing the issue.  I had to update the symevent driver.  I'm awarding points because you had the software correct. :)
 
Thanks
HelpDeskGrunt

ASKER
Only giving B because it wasn't a symantec backup that was causing the issue, but it was the program.

Chief put me on the right track.
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
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