<div>
In Word 2003, to check to see what Add-ins are installed, go to Tools, Templates and Add-ins. The ones with checkmarks are installed and operational at the time. Any without checkmarks are currently disabled. You also may have COM Add-ins. What you will need to do for those is to add the command to one of your toolbars. Right Click on a Toolbar, choose Customize. Select the Commands tab. Locate Tools in the left hand side (Categories listbox) and then in the right hand box, select COM Add-Ins... and drag it to an existing toolbar. Close out of the Customize and then click on the new option on your toolbar.<br />
<br />
See also <a href="http://word.mvps.org/faqs/customization/CheckIfAddinsInstalled.htm" rel="ugc">http://word.mvps.org/faqs/customization/CheckIfAddinsInstalled.htm</a>&nbsp;for more assistance with Add-ins in Word.<br />
<br />
Dawn Crosier-Bleuel<br />
Word MVP
</div>


<div>
Oh, and what I typically do, is disable everything and then slowly re-enable the add-ins until things start breaking again.<br />
<br />
Dawn Crosier-Bleuel<br />
Word MVP
</div>


<div>
Word will not open at all except in safe-mode and I do not see any addins. &nbsp;So I can't disable one by one to test.<br />
<br />
See attached screenshots of what I am seeing<br />
<br />
<br />
<a href="https://filedb.experts-exchange.com/incoming/2009/02_w09/110549/COM-Addins.jpg" target="_blank" class="file-inline" title="Screen shot of Com-Addins (17 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>COM-Addins.jpg</a><br />
<a href="https://filedb.experts-exchange.com/incoming/2009/02_w09/110550/AddIn.jpg" target="_blank" class="file-inline" title="Screen shot of Tool > Templates and Addins (39 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>AddIn.jpg</a>
</div>


Screen shot of Tool > Templates and Addins

AddIn.jpg

COM-Addins.jpg

<div>
Close down Outlook 2003 since that seems to be the cause of your crashing Word 2003. If you don't have Outlook Running, then you should be able to start Word without it crashing. I'm guessing that you are starting Word in safemode by useing Winword.exe /a ? If so, then try opening it while holding down the CTRL key.<br />
<br />
Dawn Crosier-Bleuel<br />
Word MVP
</div>


<div>
I closed Outlook but Word will not open without asking to go to safemode.<br />
<br />
Yes, I was using the /a switch. &nbsp; &nbsp; &nbsp;I don't want to leave Outlook closed so I can use Word as I rely heavily on my email. &nbsp; &nbsp; <br />
<br />
And is there any way to fix whatever it is that wants Word to open in Safe Mode?<br />
<br />

</div>


<div>
While you have Outlook closed, tell Word NOT to go to Safemode. Then try the clearing of Add-ins. You only need to have Outlook closed while cleaning up the Add-in situation.<br />
<br />
Dawn Crosier-Bleuel<br />
Word MVP
</div>


<div>
I did do that. &nbsp;Outlook was and is closed and I tried to open Word and it goes to &nbsp;window &gt;&nbsp;Word has encountered a problem and needs to close. &nbsp; If I leave the checkbox for &quot;Recover my work and restart MS Office Word&quot; &nbsp;It will then ask me to start in safe mode. &nbsp; If I say NO, it will close everything. &nbsp; If I uncheck the box then it just stops trying to load.<br />
<br />
So, at this point I can't open Word except in safe mode.<br />
<br />
<br />
<a href="https://filedb.experts-exchange.com/incoming/2009/02_w09/110620/Error.jpg" target="_blank" class="file-inline" title="Word Encounters Error (46 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>Error.jpg</a>
</div>


Error.jpg

<div>
I did more reading since last comment and it seems to be SP3 causing the crashes. &nbsp; I tested theory and uninstalled MS Office, deleted registry keys in HKEY_LOCAL_MACHINE\SOFTWAR<wbr />E\MICROSOF<wbr />T\OFFICE &nbsp;and also in<br />
HKEY_CURRENT_USER\SOFTWARE<wbr />\MIDROSOFT<wbr />\OFFICE.<br />
<br />
I did a new install and opened Word fine. &nbsp;Opened Outlook. &nbsp;Worked fine. &nbsp; Did several variations of New mail, and Reply. &nbsp;Open and closed Word several time. &nbsp;Worked fine. &nbsp; &nbsp; Installed SP3, opened Word and it crashed. &nbsp; It has to be SP3. &nbsp; &nbsp; Any ideas on why this started happening?
</div>


<div>
Not a clue. I'm running SP3 on both Office 2003 and Windows XP. It's working fine for me. There must be something else unique about your environment. After sending the error report to Microsoft, do you get a message box which comes back with a &quot;More information about this problem&quot; link on it?<br />
<br />
Dawn Crosier-Bleuel<br />
Word MVP
</div>


<div>
No, I do not get the message back about More information. &nbsp; &nbsp;I have read a few posts that seem to have the same issue but no one has a resolution. &nbsp; I have also renamed normal.dot on a chance it was corrupted. &nbsp; That didn't help either. &nbsp;<br />
<br />
What is odd, No one else in our enviornment is having this issue and SP3 has been deployed for some time. &nbsp; This just started on my machine about 2 weeks ago. &nbsp; No new software loaded so I am really stuck on the problem.
</div>


<div>
Thanks for your time. &nbsp; I should have thought about the profile but that seem to have fixed the issue.
</div>


<div>
None of the above worked for me. &nbsp;This appears to have started on this PC after auto update of Security Update for Word 2003 (KB956357). &nbsp;Can't uninstall the update through Add/Remove as reports package cannot be found.
</div>


<div>
And you did try creating a new profile? &nbsp; That was the only thing in the suggestions that worked for me.
</div>


<div>
<div class="content wysiwyg-content">
Word 2003 has worked fine for sometime and recently when I am using Outlook 2003 and try to do NEW or REPLY, Word will crash and want to open in safe mode. &nbsp;I have uninstalled and did a new install and it seems as soon as I put SP3 back on, the problem starts again. &nbsp;It this a problem with addins? &nbsp; SP3? &nbsp; &nbsp;And why would it start now as we have had SP3 on for some time. &nbsp; I have not added any new programs. &nbsp; If it is addin's, is there a way to tell which one? &nbsp;In safe mode, I don't see addins so is there another way to fix this? &nbsp; &nbsp;I have also tried deleteing normal.dot and that didn't help. &nbsp;I have deleted the registry keys for Office &nbsp;and uninstalled and reinstalled. &nbsp; Problem keeps coming back when SP3 is applied. &nbsp; &nbsp;What is in SP3 that is causing this?? &nbsp; I am trying to look at several things but as yet have not gotten a fix, except to run in safe mode.<br />

</div>
</div>


Word 2003 has worked fine for sometime and recently when I am using Outlook 2003 and try to do NEW or REPLY, Word will crash and want to open in safe mode.  I have uninstalled and did a new install and it seems as soon as I put SP3 back on, the problem starts again.  It this a problem with addins?   SP3?    And why would it start now as we have had SP3 on for some time.   I have not added any new programs.   If it is addin's, is there a way to tell which one?  In safe mode, I don't see addins so is there another way to fix this?    I have also tried deleteing normal.dot and that didn't help.  I have deleted the registry keys for Office  and uninstalled and reinstalled.   Problem keeps coming back when SP3 is applied.    What is in SP3 that is causing this??   I am trying to look at several things but as yet have not gotten a fix, except to run in safe mode.


Word 2003 Crashes and only runs in safe mode

Microsoft Word is a commercial document editing program that is part of the Microsoft Office suite. It features numerous text-editing tools for creating richly formatted documents, along with tools for the use of macros in Word documents. Word's native file formats are denoted either by a .doc or .docx file extension. Plugins permitting the Windows versions of Word to read and write formats it does not natively support, such as the OpenDocument format (ODF) are available. Word can import and display images in common bitmap formats such as JPG and GIF. It can also be used to create and display simple line-art.

Microsoft Word

A Document Management System (DMS) is a system (both hardware and software) used to track, manage and store documents and reduce paper. Most are capable of keeping a record of the various versions created and modified by different users (history tracking). It is often viewed as a component of enterprise content management (ECM) systems and related to digital asset management, document imaging, workflow systems and records management systems.