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Visio Cross Functional Flowchart looks different after Saving

We have a user who is having some trouble working with Cross Functional Flowcharts in Visio 2007. When she saves and then opens the flowchart, the layout is completely different from what it looked like when she saved. It seems as if Visio is making some attempt to be helpful and clearly the user just wants the flowchart to be "left alone" when saving. Any help would be appreciated, I am not well versed in Visio.
Microsoft VisioOffice Productivity

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8/22/2022 - Mon