Avatar of Zaurb

asked on 

Kaspersky antivirus window not controlled when pc accessed in VNC


We have started deployment of Kaspersky AntiVirus BusinessSpace in our office and what I've noted is that when I access computers through RDP connection I can open Kaspersky window and do some operations on it. However, when I use VNC to access a computer I can only open a Kaspersky window from the tray but then I can't get ouse over it. Mouse pointer remains around the window and can't manipulate any menue items i nKaspersky window. When I reach the window border mouse pointer becomes just a dot and nothing happens when clicking on any menu item.

I've added winvnc in a trusted zone in a Kaspersky group policy. That it doesn't work anyway. Why does this happen and how to fix this?

Thank you!
Anti-Virus AppsAnti-Spyware

Avatar of undefined
Last Comment

8/22/2022 - Mon