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Zaurb

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Kaspersky antivirus window not controlled when pc accessed in VNC

Hi!

We have started deployment of Kaspersky AntiVirus BusinessSpace in our office and what I've noted is that when I access computers through RDP connection I can open Kaspersky window and do some operations on it. However, when I use VNC to access a computer I can only open a Kaspersky window from the tray but then I can't get ouse over it. Mouse pointer remains around the window and can't manipulate any menue items i nKaspersky window. When I reach the window border mouse pointer becomes just a dot and nothing happens when clicking on any menu item.

I've added winvnc in a trusted zone in a Kaspersky group policy. That it doesn't work anyway. Why does this happen and how to fix this?

Thank you!
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fmonroy

8/22/2022 - Mon