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I'm using Symantec Endpoint Protection 11 and it seems to strip all text from .XLS / .DOC attachments (Not all of them, but some of them, it likes all the attachments created on this pc, yet strips text from different external senders) in such a way so that when i open an attached file its' completely blank. Also when using the save as feature it save the file as a 0kb file. <br />
Now i can get around it by turning of SED client and opening the attachmenet but im looking for a more pernament fix.<br />
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I have following Turned on File System Auto Protect/ Microsoft Outlook Protect / TruScan Proactive Threat. I will paste screenshots with settings under these sections if necessary.<br />
<br />
Looking for advice on how to stop symantec from stripping the text as well as looking or a pointer towards the right log which will tell me what is symantec suspecting these files to be.<br />

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I'm using Symantec Endpoint Protection 11 and it seems to strip all text from .XLS / .DOC attachments (Not all of them, but some of them, it likes all the attachments created on this pc, yet strips text from different external senders) in such a way so that when i open an attached file its' completely blank. Also when using the save as feature it save the file as a 0kb file. 
Now i can get around it by turning of SED client and opening the attachmenet but im looking for a more pernament fix.

I have following Turned on File System Auto Protect/ Microsoft Outlook Protect / TruScan Proactive Threat. I will paste screenshots with settings under these sections if necessary.

Looking for advice on how to stop symantec from stripping the text as well as looking or a pointer towards the right log which will tell me what is symantec suspecting these files to be.


Symantec Endpoint Protection 11 / Strips text from .XLS, .DOC attachments

Anti-virus software was originally developed to detect and remove computer viruses. However, with the proliferation of other kinds of malware, antivirus software started to provide protection from other computer threats. In particular, modern antivirus software can protect from malicious browser helper objects (BHOs), browser hijackers, ransomware, keyloggers, backdoors, rootkits, trojan horses, worms, malicious layered service providers (LSPs), dialers, fraud tools, adware and spyware. Some products also include protection from other computer threats, such as infected and malicious URLs, spam, scam and phishing attacks, online identity theft (privacy), online banking attacks, social engineering techniques, Advanced Persistent Threat (APT), botnets and DDoS attacks.