asked on Installing an HP 5650 printer for use through an RDP connection to SBS 2003 Terminal Server
A remote user connects to our SBS 2003 Server via RDP and has a local HP 5650 printer running on Windows Vista.
There is a known issue with the 5650 driver and for other users we use the HP 990c (as recommended by HP tech support) since it works both locally and on our server.
Unfortunately, his local driver's Advanced tab access is grayed-out so we can't change to the HP 990c.
When we attempt to install a 2nd printer using the HP 990c driver, we get an Error when attempting a test page.
When we attempt to delete the other initial printer icon, and then reboot, the system reinstalls the HP 5650 with the HP Deskjet 5600 series (HPA) driver. This printer icon works locally but, because of the 5650 driver, doesn't work on our server.
Not sure what to try next.
There is a known issue with the 5650 driver and for other users we use the HP 990c (as recommended by HP tech support) since it works both locally and on our server.
Unfortunately, his local driver's Advanced tab access is grayed-out so we can't change to the HP 990c.
When we attempt to install a 2nd printer using the HP 990c driver, we get an Error when attempting a test page.
When we attempt to delete the other initial printer icon, and then reboot, the system reinstalls the HP 5650 with the HP Deskjet 5600 series (HPA) driver. This printer icon works locally but, because of the 5650 driver, doesn't work on our server.
Not sure what to try next.
Printers and ScannersWindows Server 2003Microsoft Server OS
Last Comment
Scott Lamond
ASKER
Thanks but he doesn't have a parallel cable and I don't want to go down that road of buying one.
ASKER
Lacking any other signs of hope, we are searching for a parallel cable and will try that approach.
I'm assuming that using the parallel connection, and disconnecting the USB cable, will prevent the Vista system from automatically installing the printer with the default HP 5600 series driver. We can then manually install it using the HP 990c driver that is compatible with Windows 2003 SBS.
I'm assuming that using the parallel connection, and disconnecting the USB cable, will prevent the Vista system from automatically installing the printer with the default HP 5600 series driver. We can then manually install it using the HP 990c driver that is compatible with Windows 2003 SBS.
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If the printer has a parallel port (I didn't look it up), you can connect a parallel cable and see if you can create the printer using it.