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Sharp AR-M550N not sending email out of Exchange 2007

I am trying to setup a Sharp AR-M550N for scan-to-email.

I've created an account called Sharp, and I've entered the credentials correctly. When I click the Test button under the SMTP settings, it shows:

Connection Successful. [NTLM]

However, no mail ever comes through. I have attempted this test using the Administrator account, and mail comes through, but I can't tell what the difference is as far as Exchange is concerned for allowing a user to send mail over port 25.

This is running through a Microsoft Small Business Server 2008 system which naturally has Exchange 2007 on it. Please let me know if anyone needs more information to come to a conclusion on how to fix this.

Email ProtocolsExchangeSBS

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8/22/2022 - Mon