Link to home
Start Free TrialLog in
Avatar of MDIT
MDIT

asked on

SQL Server Enterprise Edition 2008 Trial License/Product Key cannot be inserted or added

We installed the SQL Server Enterprise Edition 2008 Trial on a server. We figured that since it was a trial and requests a key, all we had to do is purchase 2 CPU keys for our server. So this is what we did or so we thought. The product description of what we purchased states:
SQLSvrEnt 2008 SNGL OLP NL 1Proc (copies=2). However, what we purchased appears to be the actual software that has the key imbedded.

I contacted Microsoft and stated, look we just need the activation key. This is what I thought we purchased. The information I received back from the licensing lady was that there is NO key to install for the trial version. That I must uninstall the trial version and install the full version. She stated, the actual key is embedded into the software.

The licensing lady from Microsoft let me know that I could contact Microsoft technical support (starting out at $250.00), to see if there was an actual work around for this or not.

So my question is:

Our SQL Server 2008 trial server is now LIVE because we thought we could simply purchase the "key" to install. What we purchased was the entire software with the key imbedded. So does anyone know of a work around for this issue? Will we need to take that server offline, uninstall the trial and install the full purchased SQL Server Enterprise Edition 2008?

The trial version specifically has a place to enter in a key. Why would Microsoft do such a thing if you cannot insert a key? I just do not buy what this lady is telling me. There has to be a way to upgrade that trial, without shelling out money to Microsoft.

Thank you in advance!
ASKER CERTIFIED SOLUTION
Avatar of TAB8
TAB8
Flag of New Zealand image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of MDIT
MDIT

ASKER

That is what I was afraid of. Thank you for your reply.
Completely and absolutely not true.
http://msdn.microsoft.com/en-us/library/ms143393.aspx
Scroll to the bottom to see the "Community Content", which reads:

To upgrade an existing instance of SQL Server 2008 to a different edition of SQL Server 2008.
Copy Code

Setup.exe /q /ACTION=editionupgrade /INSTANCENAME=MSSQLSERVER /PID=<PID key for new edition>"

I followed the solution given by brienmalone. Many thanks. How would I check to see if the product key that I've input using this command did actually get applied? The reason is that after running the above mentioned command I got no error, but again no confirmation either. When I ran the command, another command prompt window opened up, after a few seconds, it disappeared and I was back to the command prompt of the previous window.

Thanks in advance.
Were you guys able to source the product key from Microsoft that is embedded in the image? I am having the same problem now. We used the 180day trail and thought we could just pop in the key. Microsoft send us the disc without keys :|