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Hello thednconline,<br />
<br />
A DNS query should be able to list the IP address of the provider. You can use an online tool like this one<br />
<a href="http://www.mxtoolbox.com/" rel="ugc">http://www.mxtoolbox.com/</a><br />
<br />
Once you have the IP of the mail provider, a whois on that IP should be helpful.<br />
<br />
Regards,<br />
sunnycoder
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thanks. &nbsp;i know where the current MX records point. &nbsp;my issue is I need to know who is actually managing the DNS for the domain because I have to change the MX records.
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So you basically need to find the authoritative DNS server for the given domain, try this<br />
<a href="http://rscott.org/dns/ns.html" rel="ugc">http://rscott.org/dns/ns.html</a>
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it shows the same as above. &nbsp;the 3 bellsouth name servers. &nbsp;i was sure bell south must have had the dns records but they did not. &nbsp;i do this stuff everyday, and have never run into such an issue.
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Then you need to go to them again with the info that their name servers claim to be &quot;authoritative&quot; DNS servers for the said domain. I dont know how they determined that they do not have the records but that is highly unlikely since they are dispensing these records to rest of the world.<br />
<br />
&gt;I finally got into the bell south DNS &quot;manager&quot; to find that no domains are listed.<br />
Is that some customer account management console? Is it possible that the information you accessed/were provided was not complete/authoritative?
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i will try again with them tomorrow, hours on phone today got me a login in to the DNS manager which showed &quot;no domains&quot;. &nbsp;fun weekend ahead :) . &nbsp;Thanks for trying! &nbsp;I was hoping I just missed something.
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&quot;...godaddy says they are not controlling the DNS for the domain &quot;<br />
Godaddy might say they're not controlling the DNS for the domain, but they are controlling where the <u><i><b>Name Servers</b></i></u> point to - which then controls the DNS.<br />
<br />
You need to find out the TAG for your domain. The info I got hold of was this:<br />
<br />
It looks as though you want to talk to <a href="http://namesdirect.com" rel="ugc">http://namesdirect.com</a><br />
<br />
All the best<br />
Sci-Fi Si<br />
<br />
Whois Server Version 2.0 <br />
Domain names in the .com and .net domains can now be registered <br />
with many different competing registrars. Go to <a href="http://www.internic.net" rel="ugc">http://www.internic.net</a>&nbsp;<br />
for detailed information. <br />
&nbsp; &nbsp; Server Name: BELLSOUTH.NET.META-YOGA.CO<wbr />M <br />
&nbsp; &nbsp; IP Address: 68.156.194.241 <br />
&nbsp; &nbsp; Registrar: MYDOMAIN &nbsp;INC.<br />
&nbsp;<br />
&nbsp; &nbsp; Whois Server: whois.namesdirect.com <br />
&nbsp; &nbsp; Referral URL: <a href="http://www.namesdirect.com" rel="ugc">http://www.namesdirect.com</a>&nbsp;<br />
&nbsp; &nbsp; Server Name: BELLSOUTH.NET <br />
&nbsp; &nbsp; IP Address: 205.152.96.21 <br />
&nbsp; &nbsp; Registrar: NETWORK SOLUTIONS &nbsp;LLC. <br />
&nbsp; &nbsp; Whois Server: whois.networksolutions.com<wbr /> <br />
&nbsp; &nbsp; Referral URL: <a href="http://www.networksolutions.com" rel="ugc">http://www.networksolutions.com</a>&nbsp;<br />
&nbsp; &nbsp; Domain Name: BELLSOUTH.NET <br />
&nbsp; &nbsp; Registrar: NETWORK SOLUTIONS &nbsp;LLC. <br />
&nbsp; &nbsp; Whois Server: whois.networksolutions.com<wbr /> <br />
&nbsp; &nbsp; Referral URL: <a href="http://www.networksolutions.com" rel="ugc">http://www.networksolutions.com</a>&nbsp;<br />
&nbsp; &nbsp; Name Server: AUTH-DNS.ASM.BELLSOUTH.NET<wbr /> <br />
&nbsp; &nbsp; Name Server: AUTH-DNS.MIA.BELLSOUTH.NET<wbr /> <br />
&nbsp; &nbsp; Name Server: AUTH-DNS.MSY.BELLSOUTH.NET<wbr /> <br />
&nbsp; &nbsp; Status: ok <br />
&nbsp; &nbsp; Updated Date: 12-feb-2009 <br />
&nbsp; &nbsp; Creation Date: 06-mar-1995 <br />
&nbsp; &nbsp; Expiration Date: 07-mar-2010 <br />
<br />

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If the domain is registered with GoDaddy then I would simply switch the DNS back to their servers. Then setup the MX records and web site as you want. Get them off the ISP. <br />
<br />
-M
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@Mestha<br />
<br />
That is my ultimate plan. &nbsp;However, right now I am trying to do one thing at a time because I want to make sure all the cname records are copied over as well. &nbsp;All the servers right now are set on the top level domain which I will def change in time. &nbsp;
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I just got off the phone with bellsouth again. &nbsp;This woman was a little more helpful. &nbsp;She called their shared hosting dept, and someone else and found out that their &quot;real pages&quot; department is managing our DNS, and they are closed on weekends. &nbsp;If there was a way I could just see all the cname entries I would move this over to Godaddy, guess I have to wait.
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<div class="content wysiwyg-content">
I have been called in to a client where a full time IT guy was let go, and not on good terms. &nbsp;They are a small sat office, and they were running a mail server on an OS X server. &nbsp;Anyway, we are migrating their mail up to the main office and putting them on an exchange server. &nbsp;I have been trying all day to find out who has the mx records. &nbsp;The domain has an outside webhosting company that says they don't, they registered with godaddy, and godaddy says they are not controlling the DNS for the domain. &nbsp;I did a whois and found this.<br />
<br />
Whois Server: whois.godaddy.com<br />
&nbsp; &nbsp;Referral URL: <a href="http://registrar.godaddy.com" rel="ugc">http://registrar.godaddy.com</a><br />
&nbsp; &nbsp;Name Server: NS1.CL.BELLSOUTH.NET<br />
&nbsp; &nbsp;Name Server: NS2.CL.BELLSOUTH.NET<br />
&nbsp; &nbsp;Name Server: NS3.CL.BELLSOUTH.NET<br />
&nbsp; &nbsp;Status: clientDeleteProhibited<br />
&nbsp; &nbsp;Status: clientRenewProhibited<br />
&nbsp; &nbsp;Status: clientTransferProhibited<br />
&nbsp; &nbsp;Status: clientUpdateProhibited<br />
&nbsp; &nbsp;Updated Date: 17-dec-2008<br />
&nbsp; &nbsp;Creation Date: 25-apr-1998<br />
&nbsp; &nbsp;Expiration Date: 24-apr-2011<br />
<br />
<br />
They have bell south(ATT now) for internet service, a 20mb line out of the office. &nbsp;So I called them since they were listed as nameservers. &nbsp;After hours on the phone trying to get access to the account(last IT guy used personal info), I finally got into the bell south DNS &quot;manager&quot; to find that no domains are listed. &nbsp;Now I am out of ideas........any help would be greatly appreciated. 
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I have been called in to a client where a full time IT guy was let go, and not on good terms.  They are a small sat office, and they were running a mail server on an OS X server.  Anyway, we are migrating their mail up to the main office and putting them on an exchange server.  I have been trying all day to find out who has the mx records.  The domain has an outside webhosting company that says they don't, they registered with godaddy, and godaddy says they are not controlling the DNS for the domain.  I did a whois and found this.

Whois Server: whois.godaddy.com
   Referral URL: http://registrar.godaddy.com
   Name Server: NS1.CL.BELLSOUTH.NET
   Name Server: NS2.CL.BELLSOUTH.NET
   Name Server: NS3.CL.BELLSOUTH.NET
   Status: clientDeleteProhibited
   Status: clientRenewProhibited
   Status: clientTransferProhibited
   Status: clientUpdateProhibited
   Updated Date: 17-dec-2008
   Creation Date: 25-apr-1998
   Expiration Date: 24-apr-2011


They have bell south(ATT now) for internet service, a 20mb line out of the office.  So I called them since they were listed as nameservers.  After hours on the phone trying to get access to the account(last IT guy used personal info), I finally got into the bell south DNS "manager" to find that no domains are listed.  Now I am out of ideas........any help would be greatly appreciated. 

Finding out who is managing DNS

Networking is the process of connecting computing devices, peripherals and terminals together through a system that uses wiring, cabling or radio waves that enable their users to communicate, share information and interact over distances. Often associated are issues regarding operating systems, hardware and equipment, cloud and virtual networking, protocols, architecture, storage and management.

Networking

Within Internet message handling services (MHS), a message transfer agent or mail transfer agent (MTA) or mail relay is software that transfers electronic mail messages from one computer to another using a client–server application architecture. A MTA implements both the client (sending) and server (receiving) portions of the Simple Mail Transfer Protocol (SMTP). The terms mail server, mail exchanger, and MX host may also refer to a computer performing the MTA function. The Domain Name System (DNS) associates a mail server to a domain with mail exchanger (MX) resource records containing the domain name of a host providing MTA services.

Email Servers

A consultant is a professional who provides professional or expert advice in a particular area such as security (electronic or physical), management, education, accountancy, law, human resources, marketing and public relations, finance, engineering, science or any of many other specialized fields.