I have a Windows Server 2008 Standard box running Symantec Backup Exec 12.5 and its Continuous Protection Server. The CPS is on a set schedule to replicate data from multiple servers to a local hard drive. Once that completes I then have a job scheduled in Backup Exec to backup that CPS resource to tape. I should note, as already implied, I am not using CPS for constant protection, its a one-time replication that runs every night within a schedule.
The process itself is working fine, and the CPS is completely finished within its scheduled time-frame for at least 30 minutes before the tape backup is scheduled. Yet for some reason Backup Exec still claims CPS is backing up the files and so it can't copy it to tape. The CPS job completed, with no errors.
The tape backup appears to get most everything, if I chose the restore option in BE it shows all the data on the tape, a couple items have red X's on them but it's only one file out of many that it was unable to copy. Additionally I don't understand why it says the job failed, as opposed to completed with errors.
As for the red x's.... it will show a red x on every directory folder the problem file is under. example
'filex' is in D:/home/data/folder1. Every folder will have a red x up till that file(s). As for that one file that is x'd, does the log say why? My guess is that it could be corrupt. Large files will sometimes say it is corrupt but still actually work when accessed. In my experiences BE will say job failed because only ONE file was corrupt, but will say completed with exceptions if the file was merely skipped by BE.
Its also possible that it cannot back it up because it is in use at the time. If this is the case you could try the Advanced Open File option (AOFO). Have that enabled and it should be able to back it up regardless of it being used or not.
Another possibility is Backup Exec could not get the desired 'quiet time' on that resource to back it up. Possible remedies for this may include attempting a backup at a different time or disconnecting people that are connected to the resource at that time.