We help IT Professionals succeed at work.
Get Started

Terminal Server Outlook Out of Office Assistant issue

jsilverberg2000
on
1,808 Views
Last Modified: 2012-05-06
I have a group of users who are having problems toggling their out of office assistant on and off when they are logged in to the terminal server. When they are in the office they use their local machine to log on to the domain. From there no one seems to have any issues using the out of office assistant. They can turn it on and off at will. However, to log on to the domain remotely they use the terminal server. If they turn the assistant on from their desktop the y cannot turn it off from the terminal server. It locks up their outlook. They still receive email but cannot open it, nor can they close Outlook. To get out of it they have to stop the Outlook process. Then when they restart Outlook on the terminal server the assistant will be turned off and Outlook works as normal. I am under the impression that this is a permissions issue because it does not happen to the domain admins. However, as a test I added one of the affected users to the domain admins group with no success. I have been wrestling with this for about a week. Any ideas?
Comment
Watch Question
This problem has been solved!
Unlock 1 Answer and 6 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE