This has baffled the hell out of me. Anyone please help.
Users computer is a fairly new desktop computer. It's a Lenovo 23U Desktop with windows xp.
Her computer randomly restarts. The restart is an abrupt one(similar to if you pull out the plug and plug it back in and power up the computer). I've attached the mini-dump logs. I hope this helps.
We swapped her hard drive with an identical known good working computer and the same issue happened. She usually has multiple programs open(Outlook, IE, Word) when the restart happens.
She has a roaming profile, so she logged into another workstation and the same thing happened on that workstation. It almost seems that it's something in her profile which doesn't make any sense at all. The workstation she logged into never had this issue before also.
If you need specs, I can provide it. I'm hoping the Dump Files will give enough insight.
Mini Dump Files located here (Sorry, couldn't post them here because they wouldn't take .dmp files).
Password is : experts
Will checkout a few more ...
Conceivably it could therefore be a memory problem. Suggest you try testing the RAM using memtest86+ v1.70 :
You could also try again posting future minidumps by changing .dmp files to .txt files.