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Cannot scan using HP C4480 all in one printer
I am trying to fix my fiancee's dad's HP C4480. It will not scan to the PC because the HP Solution Center (where the scan functionality is located) was an older version. I have uninstalled this application but then I cannot find out where I can download the solution center. When i put the disc in, it says that I've already updated to a newer version and then I have to close the CD software setup. How do I make this scanner work with his pc. Thanks.
PeripheralsOffice ProductivityPrinters and Scanners
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WhackAMod
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ASKER
Thanks I will check out the first link. I also downloaded the most critical updates already.
you can order the cd there too
ASKER
Yah but the CD won't allow me to install a new update, it tells me that I already have an updated version.
ASKER
The link above I have previously installed the software from but it does not include the HP Solutions Center. How can I just uninstall everything and install from the CD that I already have from scratch?
here the uninstall instructions from HP :
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01368976&cc=us&lc=en&dlc=en&product=3418705
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01368976&cc=us&lc=en&dlc=en&product=3418705
why the C grade ? was my help not good?
please reviewu your grading as per : https://www.experts-exchange.com/help.jsp
please reviewu your grading as per : https://www.experts-exchange.com/help.jsp
ASKER
It was not complete. The issue was that I could not just simply reinstall. Hp prevents this. I had stated that I installed the software. I found a solution elseware but my I still have errors.
ASKER
It was not complete. The issue was that I could not just simply reinstall. Hp prevents this. I had stated that I installed the software. I found a solution elseware but my I still have errors.
i still think you should review the grade - did you visit the link i gave for grading?
ocean158,
If you found a solution elsewhere, you should post it here and we will accept it as the solution. If the Expert's advice helped but not completely, then the question deserves a B grade.
Please read the grading guidelines and let us know which path to take. Thanks.
If you found a solution elsewhere, you should post it here and we will accept it as the solution. If the Expert's advice helped but not completely, then the question deserves a B grade.
Please read the grading guidelines and let us know which path to take. Thanks.
Grade changed to B.