Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

Professional Opinions
Ask a Question
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

troubleshooting Question

SENS service corruption? Susspeced Malware?

Avatar of Mark Volz
Mark VolzFlag for United States of America asked on
Anti-SpywareWindows Vista
6 Comments1 Solution2571 ViewsLast Modified:
My Guest account is turned on but when I try to log in, after a long Welcome sreen, the following error message is displayed:

'Windows could not connect to the Sens service' - ''Please contact your system administrator'

Other accounts can be crerated and logged on.  I saw information about the issue that I have at;


The SENS is supposed to be set to Automatic.  When I go to set SENS to Automatic I get the following error;

'The delay auto-start flag could no be set' - 'Error 87: the parameter is incorrect.'

Here's some of my basic information:

Windows Vista Home Premium (32-Bit)
HP DV954US Notebook
Kaspersky Internet Security
Malwarebytes Anti-Malware 1.34
Loggon Admin. Account

I have no ides what the deal is or how to go about fixing it.  Help please, thanks.
Avatar of LeeTutor
LeeTutorFlag of United States of America imageretired
This problem has been solved!
Unlock 1 Answer and 6 Comments.
See Answers