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VSS Issue with Shadow Protect
I have a server running Windows Server 2003 R2 64Bit with exchange 2007. The issue is that when I try and run a VSSware backup software I keep getting an error message(listed below) in the event viewer and the backup fails.
EVENT ID:8193 Volume Shadow Copy Service information: The COM Server with CLSID {faf53cc4-bd73-4e36-83f1-2
EVENT ID:11 Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80029c4a.
VSSADMIN list writers output:
Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1
Writer Instance Id: {63a58d19-0d4e-4ecf-b3f3-8
State: [1] Stable
Last error: No error
Writer name: 'SqlServerWriter'
Writer Id: {a65faa63-5ea8-4ebc-9dbd-a
Writer Instance Id: {db6bca4a-17d7-4082-ad38-3
State: [1] Stable
Last error: No error
Writer name: 'Microsoft Exchange Writer'
Writer Id: {76fe1ac4-15f7-4bcd-987e-8
Writer Instance Id: {52ccdd80-b2a0-4360-9ea5-7
State: [1] Stable
Last error: No error
Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-4
Writer Instance Id: {dea7ed82-85e4-42a6-ad8d-0
State: [1] Stable
Last error: No error
Writer name: 'MSDEWriter'
Writer Id: {f8544ac1-0611-4fa5-b04b-f
Writer Instance Id: {c19fcad3-9b2e-4f88-be0d-b
State: [1] Stable
Last error: No error
Writer name: 'IIS Metabase Writer'
Writer Id: {59b1f0cf-90ef-465f-9609-6
Writer Instance Id: {ab2fbce4-1a30-48eb-967e-0
State: [1] Stable
Last error: No error
Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7
Writer Instance Id: {314cdcf8-aa7e-45d1-9d34-9
State: [1] Stable
Last error: No error
Writer name: 'Event Log Writer'
Writer Id: {eee8c692-67ed-4250-8d86-3
Writer Instance Id: {379a6d40-4398-46ff-813c-e
State: [1] Stable
Last error: No error
Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-7
Writer Instance Id: {7e28a32e-bbba-4700-a58a-f
State: [1] Stable
Last error: No error
VSSADMIN list providers output:
Provider name: 'StorageCraft Volume Snapshot Software Provider'
Provider type: Software
Provider Id: {24602736-bed9-4619-91b0-2
Version: 1.0.0.0
Provider name: 'Microsoft Software Shadow Copy provider 1.0'
Provider type: System
Provider Id: {b5946137-7b9f-4925-af80-5
Version: 1.0.0.7
Provider name: 'DELL EqualLogic VSS HW Provider'
Provider type: Hardware
Provider Id: {d4689bdf-7b60-4f6e-9afb-2
Version: 3.1.2.0
EVENT ID:8193 Volume Shadow Copy Service information: The COM Server with CLSID {faf53cc4-bd73-4e36-83f1-2
EVENT ID:11 Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80029c4a.
VSSADMIN list writers output:
Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1
Writer Instance Id: {63a58d19-0d4e-4ecf-b3f3-8
State: [1] Stable
Last error: No error
Writer name: 'SqlServerWriter'
Writer Id: {a65faa63-5ea8-4ebc-9dbd-a
Writer Instance Id: {db6bca4a-17d7-4082-ad38-3
State: [1] Stable
Last error: No error
Writer name: 'Microsoft Exchange Writer'
Writer Id: {76fe1ac4-15f7-4bcd-987e-8
Writer Instance Id: {52ccdd80-b2a0-4360-9ea5-7
State: [1] Stable
Last error: No error
Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-4
Writer Instance Id: {dea7ed82-85e4-42a6-ad8d-0
State: [1] Stable
Last error: No error
Writer name: 'MSDEWriter'
Writer Id: {f8544ac1-0611-4fa5-b04b-f
Writer Instance Id: {c19fcad3-9b2e-4f88-be0d-b
State: [1] Stable
Last error: No error
Writer name: 'IIS Metabase Writer'
Writer Id: {59b1f0cf-90ef-465f-9609-6
Writer Instance Id: {ab2fbce4-1a30-48eb-967e-0
State: [1] Stable
Last error: No error
Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7
Writer Instance Id: {314cdcf8-aa7e-45d1-9d34-9
State: [1] Stable
Last error: No error
Writer name: 'Event Log Writer'
Writer Id: {eee8c692-67ed-4250-8d86-3
Writer Instance Id: {379a6d40-4398-46ff-813c-e
State: [1] Stable
Last error: No error
Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-7
Writer Instance Id: {7e28a32e-bbba-4700-a58a-f
State: [1] Stable
Last error: No error
VSSADMIN list providers output:
Provider name: 'StorageCraft Volume Snapshot Software Provider'
Provider type: Software
Provider Id: {24602736-bed9-4619-91b0-2
Version: 1.0.0.0
Provider name: 'Microsoft Software Shadow Copy provider 1.0'
Provider type: System
Provider Id: {b5946137-7b9f-4925-af80-5
Version: 1.0.0.7
Provider name: 'DELL EqualLogic VSS HW Provider'
Provider type: Hardware
Provider Id: {d4689bdf-7b60-4f6e-9afb-2
Version: 3.1.2.0
Storage SoftwareStorage
Last Comment
tombozzo
The error message indicates that the backup app cannot create an instance of VSS. Is the Volume Shadow Copy service running? What backup app are you using? I assume you've tried rebooting? VSS locked up once with me on a Vista PC, but I have not had issues with Server 2003. If possible, try disabling/removing your Dell iSCSI SAN array, and see if the issue persists.
Hello,
Run the attached batch and then reboot your computer.
Hope it helps.
Run the attached batch and then reboot your computer.
Hope it helps.
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ASKER
I tried what you listed above and still no go, same error messages are reported in the eventvwr. Program I am using is Shadow Protect. There techs are also stumped so next option would be Microsoft Support Hotline.
ASKER
Any other solutions I can try? Microsoft is also stumped, they are recommending either restoring the server or trying to run a com+ repair.
mjames - any luck with your issue? i'm in a similar boat here, win2003 x64 R2 Ent, except instead of Exchange i'm running SQL2005 on this box but am seeing similar shadowprotect issues. Can you post back with whatever final steps you took or are you still experiencing this issue?
ASKER
I had to reinstall com+
hey, thanks for responding!
is reinstalling com+ as simple as removing and re-adding under application server in add/remove programs or is it more involved? were there instructions that M$ was able to provide you?
is reinstalling com+ as simple as removing and re-adding under application server in add/remove programs or is it more involved? were there instructions that M$ was able to provide you?