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Minus Key on Numpad not working in Remote Desktop

Hi all, I have a client with windows server 2003 std Terminal server, and about 6 thin client users, for all thin clients, the minus key on the numpad does not work when entering data into Excel fields, if a number is entered, then it will work. The minus on the main keyboard works as advertised. As they do hundreds of high speed entries in excel each hour, this is a major problem for them. Any help would be appreciated.
Microsoft Server OS

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8/22/2022 - Mon