AOL E-mail Trace
We have a client receiving harassing e-mails in her AOL webmail account. These e-mails have been sent from another AOL account and the headers are lacking in information. The message source displays the following:
X-AOL-UID
Return-path
From
Message-ID
Date:
Subject:
To:
MIME-Version: 1.0
Content-Type: multipart/alternative; boundary=
X-Mailer: AOL 9.1 sub 5003
The return path and the from fields are just the sender's e-mail address, none of the other information appears to be useful in tracing the e-mails, and the usually helpful Originating IP is not listed. Is it possible to get any more info out of this header?
We also suggested thatthe client send an e-mail to the harasser from a non-aol account in the hopes that a reply to it would yeild more information, but when she did she received a message that the account had been closed, so no go there either.
Thanks,
Matt
X-AOL-UID
Return-path
From
Message-ID
Date:
Subject:
To:
MIME-Version: 1.0
Content-Type: multipart/alternative; boundary=
X-Mailer: AOL 9.1 sub 5003
The return path and the from fields are just the sender's e-mail address, none of the other information appears to be useful in tracing the e-mails, and the usually helpful Originating IP is not listed. Is it possible to get any more info out of this header?
We also suggested thatthe client send an e-mail to the harasser from a non-aol account in the hopes that a reply to it would yeild more information, but when she did she received a message that the account had been closed, so no go there either.
Thanks,
Matt
ASKER
war1,
Have you had any experience getting AOL to actually trace an account? It has been our experience when dealing with these companies that the best you can hope for without a subpoena for the information is that they will cancel the offending account, which appears to already be closed.
Do you believe the email has been spoofed because of the dearth of information in the header? Is that not typical of e-mails sent from one aol address to another, or perhaps messages sent from AIM to an aol e-mail address?
Thanks,
Matt
Have you had any experience getting AOL to actually trace an account? It has been our experience when dealing with these companies that the best you can hope for without a subpoena for the information is that they will cancel the offending account, which appears to already be closed.
Do you believe the email has been spoofed because of the dearth of information in the header? Is that not typical of e-mails sent from one aol address to another, or perhaps messages sent from AIM to an aol e-mail address?
Thanks,
Matt
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ASKER
War1,
Thanks for your help so far, I don't suppose you have a contact number for AOL's legal department, all of the numbers I've been able to get my hands on end up connecting me to someone over in India who jsut tells me that the only way to contact them is via snail mail.
Thanks,
Matt
Thanks for your help so far, I don't suppose you have a contact number for AOL's legal department, all of the numbers I've been able to get my hands on end up connecting me to someone over in India who jsut tells me that the only way to contact them is via snail mail.
Thanks,
Matt
Matt, the only phone numbers that I have of AOL are the following:
http://postmaster.aol.com/contact/
http://postmaster.aol.com/contact/
You can ask AOL to trace abusive email from another AOL account.
But looks like the email is spoofed, so may be coming from outside source. In that case, you can take the problem to the police.
Hope this helps!
war1