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How to Troubleshoot DCom Errors
On one of the Windows 2008 Standard (x86) servers in my Windows 2003 level domain, DistributedCOM has been crashing on just about a daily basis. A typical set of the resulting errors is attached, but the first error usually is:
Event 10010, DistrubutedCOM
The server {73E709EA-5D93-4B2E-BBB0-9
After this event, some of the features I've found to stop working include IIS, Windows Modules Installer (TrustedInstaller) service, and a variety of management snap-ins including Disk Management. We have a couple of applications (Control Systems ERS Lasertrak, Sonasoft Sonasafe) whose application interfaces rely upon IIS, and also have on this server McAfee Antivirus Enterprise (8.7i), Microsoft SQL Server 2005, and .Net 1.1.
Could somebody suggest how I might go about troubleshooting what exactly is causing DCom to crash? I am working under the assumption that it is the crash of DCom which is causing the rest of the features to stop working, but if I am incorrect and DCom is crashing because something else is having trouble, please feel free to correct me. Thanks in advance!
DCom-Crash-Events.txt
Event 10010, DistrubutedCOM
The server {73E709EA-5D93-4B2E-BBB0-9
After this event, some of the features I've found to stop working include IIS, Windows Modules Installer (TrustedInstaller) service, and a variety of management snap-ins including Disk Management. We have a couple of applications (Control Systems ERS Lasertrak, Sonasoft Sonasafe) whose application interfaces rely upon IIS, and also have on this server McAfee Antivirus Enterprise (8.7i), Microsoft SQL Server 2005, and .Net 1.1.
Could somebody suggest how I might go about troubleshooting what exactly is causing DCom to crash? I am working under the assumption that it is the crash of DCom which is causing the rest of the features to stop working, but if I am incorrect and DCom is crashing because something else is having trouble, please feel free to correct me. Thanks in advance!
DCom-Crash-Events.txt
Windows Server 2008Server HardwareMicrosoft IIS Web Server
Last Comment
Dan Carp
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Try following the tutorial on how to fix WMI corruption in Windows Server 2003 on the following website.
Tutorial: How To Fix WMI Corruption
http://www.djkaty.com/wmicorruption
Tutorial: How To Fix WMI Corruption
http://www.djkaty.com/wmicorruption
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I've cleared out one set of WMI errors that I found, and know that I can ignore the error on line 53225 (it's an issue with the application... see http://blogs.technet.com/askperf/archive/2008/11/11/wmidiag-vbs-and-the-missing-wmi-files.aspx).
But I am having trouble resolving the issue on line 53305. I tried running 'WINMGMT.EXE /SYNCPERF' which didn't fix it. I also followed the instructions starting on line 53345 about running 'MOFCOMP WMIPERFINST.MOF' which didn't solve it. I ran 'WMIDiag WriteInRepository=Root' but I'm not sure what I need to be looking for before knowing that it would be safe to run 'WMIDiag WriteInRepository'.
The other odd thing about it is that I have some WMI entries that are very similar to those which the program notes:
Reported Missing: Win32_PerfFormattedData_Te
Exists on system: Win32_PerfFormattedData_Te
Reported Missing: Win32_PerfRawData_TermServ
Exists on system: Win32_PerfRawData_TermServ
Are these really two different items? Unfortunately the only other two Windows 2008 Servers I have in house are x64 so I can't confirm that the reported missing entries should exist. Thanks again for any help.
WMIDIAG-V2.0-6001-.SRV.RTM.32-20.TXT