troubleshooting Question

Inbox Won't Load on Outlook Web Access

Avatar of mackinop
mackinop asked on
ExchangeMicrosoft IIS Web ServerInternet / Email SoftwareSBSOutlook
14 Comments1 Solution2285 ViewsLast Modified:
After installing an ASA 5505 appliance and removing one NIC, our Outlook Web Access and Mobile Access will not show inbox content or synchronize.  SSL is configured on IIS default web, along with a GoDaddy certificate.  I have rebuilt the Exchange virtual directories, reset the IUSR and IWAM passwords, and generally tried everything.  Seems like a directory access or simple security issue, but . . .

Clients browsing OWA get to login, everything loads except for the actual content in the inbox.  With the message:  " The folder can't be displayed.  You don't have permission to perform this action."  

Clients using Active Synch on a mobile device get "encountered a problem on the server"  0x85010014

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