troubleshooting Question

MS CRM 3.0 permissions/security roles

Avatar of chouckham
chouckhamFlag for United Kingdom of Great Britain and Northern Ireland asked on
Microsoft Dynamics
3 Comments2 Solutions1468 ViewsLast Modified:
Hello,

I am trying to find out which permission/security role is required to allow a user to "resolve cases".
This is normally found under the "action" menu. - see screen shot.

Also, does anyone know of any sites that have a matrix of permissions for CRM 3.0?


Thanks,
Craig
resolve-missing.jpg
ASKER CERTIFIED SOLUTION
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