Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

Professional Opinions
Ask a Question
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

troubleshooting Question

Javascript error with window.external.AddFavorite

Avatar of mike_allred
mike_allred asked on
JavaScriptWeb Browsers
2 Comments1 Solution1227 ViewsLast Modified:

We just noticed that whenever we try to do a call to
window.external.AddFavorite we get the error "Object doesn't support this
property or method".

I'm not totally sure when it showed up, but we noticed it in late last week.
 We are using IE7.  For me, I'm using Windows XP Service Pack 3.  I am not
sure what is the configuration of our customer's machines, but mine is up to

Some more info on this issue:
I have gone to several different websites to make sure this is an issue with
our browser.  For example:

In addition, I tried searching around the net but did not see anyone else
running into this issue.  Lastly, I downloaded the Virtual PC and got an
image for XP IE7 from here:  

It works fine on the image.

Do anyone know of some patch to IE/Windows that could have caused this
issue?  Maybe some other software that could be causing the issue?

Thanks in advance
Avatar of mike_allred

Our community of experts have been thoroughly vetted for their expertise and industry experience.

This problem has been solved!
Unlock 1 Answer and 2 Comments.
See Answers