troubleshooting Question

Quickbooks 2006 Company File Won't Open

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hydrazi asked on
QuickBooks
2 Comments1 Solution795 ViewsLast Modified:
Hello,

Had a new customer call today with a 5-user company file that will no longer open, they are unsure if they have backups.

I try to open the file and it either freezes upon putting in a username and password, or it gives an error that it cannot find the database server.  I have copied the file to my own laptop and get the same error or the freeze as well.

I would like to try a rebuild or a verify of data.  How can I do that f I can't get it to open?
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