troubleshooting Question

The system connot read from the specified device.

Avatar of gardcon2
gardcon2 asked on
Windows XP
4 Comments1 Solution445 ViewsLast Modified:
I uninstalled QuickBooks Pro 2007.  In attempting to reinstall, the CD drive spins up, the QB logo appears, and begins the install process, and when I click "install," there is a 30 second pause and then Window Installer starts and thee goes quickly to the following message:

"The system connot read from the specified device."

My choice is to retry or cancel.  Retry yields the same "cannot read" result, so cancel is required.

Help is needed and I will appreciate all knowledge or suggestions.
Thanks in advance.
ASKER CERTIFIED SOLUTION
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